Timestamps not correct in RT 4.0.6

RT Users
1

Hi All -

All the timestamps on my tickets are about 5 hours ahead of the current
time. The time on the actual Ubuntu server is correct. Where would RT be
pulling in a different time?
Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu

2

It’ll use UTC by default, I think, unless you set the time zone in your
etc/RT_SiteConfig.pm

My setting looks like this:

Set( $Timezone, ‘US/Eastern’ );

This is documented in the etc/SiteConfig.pm

Regards,

Stephen J Alexander
MPBX, LLC
http://mpbx.com
832-713-6729On Fri, May 25, 2012 at 4:23 PM, Max McGrath mmcgrath@carthage.edu wrote:

Hi All -

All the timestamps on my tickets are about 5 hours ahead of the current
time. The time on the actual Ubuntu server is correct. Where would RT be
pulling in a different time?

Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu

3

Yup…saw that right after i sent the message. My RT_SiteConfig had CDT in
it but it wasn’t working. had to change it to US\Central.

Max McGrath
mmcgrath@carthage.eduOn May 25, 2012 4:38 PM, “Stephen J Alexander” sjalexander@mpbx.com wrote:

It’ll use UTC by default, I think, unless you set the time zone in your
etc/RT_SiteConfig.pm

My setting looks like this:

Set( $Timezone, ‘US/Eastern’ );

This is documented in the etc/SiteConfig.pm

Regards,

Stephen J Alexander
MPBX, LLC
http://mpbx.com
832-713-6729

On Fri, May 25, 2012 at 4:23 PM, Max McGrath mmcgrath@carthage.eduwrote:

Hi All -

All the timestamps on my tickets are about 5 hours ahead of the current
time. The time on the actual Ubuntu server is correct. Where would RT be
pulling in a different time?

Max McGrath
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu