Timeout

RT Developers
1

Hi,

We had some complaining about to short timeout in RT (users must log in
again). Does anybody know where we can set the timeout ?

Hilde Therese

2

We had some complaining about to short timeout in RT (users must log
in again). Does anybody know where we can set the timeout ?

I don’t know if there is a better way, but I do this:

In ./etc/RT_SiteConfig.pm, I place the line:

Set($CookieExpires, ‘+99M’);

Then I copy ./share/html/Elements/SetupSessionCookie to
./local/html/Elements/SetupSessionCookie (you will have to create the
intermediate directories), and then change one line in the file with
this patch:

— share/html/Elements/SetupSessionCookie Fri Feb 13 13:21:02 2004
+++ local/html/Elements/SetupSessionCookie Mon Feb 16 10:22:32 2004
@@ -73,6 +73,7 @@
-name => $cookiename,
-value => $session{_session_id},
-path => ‘/’,

  •       -expires => $RT::CookieExpires
    );
    $r->header_out('Set-Cookie', $cookie->as_string);

The patch can be applied by cd’ing to ./local/html/Elements and running:

patch < file_containing_patch

or by manually editing the file.

Gurus, I am ignorant of these matters, but maybe SetupSessionCookie and
RT_Config.pm should be patched in the official RT package along these
lines (but with the same default expiration as currently). That way,
people would just have to modify RT_SiteConfig.pm to choose their
expiration.

Kevin Murphy