I am using RT 4.4.1 Copyright 1996-2016 Best Practical Solutions, LLC
Is this a bug? Or am I missing something?
If I run the following code
use base ‘RT::Action’;
my $self = shift;
my $ticket = $self->TicketObj; All is good until I add this line
via rt-crontool all seems to be fine how when the script is execute when a ticket is create via the rt-mailgate I get the following error.
Delivery error (command rt-mailgate 7138 error (75, RT server error.
The RT server which handled your email did not behave as expected. It
assigned NAE General jtally
Queue: NAE General
Ticket is still created.
When is the TicketObj available to be used?