TicketSQL for searching by attrubutes

RT Users
1

Hi,

Is there any way of searching tickets with TicketSQL by a named
attribute?
I would like to implement a solution for marking tickets with
user-defined flags, but i don’t want to use CustomFields.

Regards,
Robert Wysocki
administrator systemów linuksowych, dba
Grupa Unity | ul. Przedmiejska 6-10, 54-201 Wrocław
ul. Conrada 55B, 31-357 Kraków | ul. Złota 59, 00-120 Warszawa

2

HasAttribute = ‘Name’
HasNoAttribute = ‘Name’

However, content search is not implemented. It’s possible to implement
content search, but only for plain text attributes.On Thu, Jul 4, 2013 at 1:50 PM, Robert Wysocki robert.wysocki@unity.plwrote:

Hi,

Is there any way of searching tickets with TicketSQL by a named
attribute?
I would like to implement a solution for marking tickets with
user-defined flags, but i don’t want to use CustomFields.

Regards,

Robert Wysocki
administrator systemów linuksowych, dba
Grupa Unity | ul. Przedmiejska 6-10, 54-201 Wrocław
ul. Conrada 55B, 31-357 Kraków | ul. Złota 59, 00-120 Warszawa

Best regards, Ruslan.

3

Dnia 2013-07-04, czw o godzinie 17:40 +0400, Ruslan Zakirov pisze:

HasAttribute = ‘Name’
HasNoAttribute = ‘Name’

However, content search is not implemented. It’s possible to implement
content search, but only for plain text attributes.

Thanks Rus, I’ll look into that.

Regards,

Robert Wysocki
administrator systemów linuksowych, dba
Grupa Unity | ul. Przedmiejska 6-10, 54-201 Wrocław
ul. Conrada 55B, 31-357 Kraków | ul. Złota 59, 00-120 Warszawa