I have a symptom whereas some test tickets I did keep reappearing in the
Q’s.
I take ownership, resolve them, then they reappear as new tickets owned
by Nobody, approximately one hour later. The cycle keeps repeating and
over time, these 6 tickets grow to a large number of tickets.
This also seems to have an adverse effect on the box, because I get a
bunch of SQL errors, ( My SQL Server has gone away, and then only if I
restart Apache (2) using mod_perl2, the box calms down and runs a few
hours, then the cycle repeats.
I have flushed the mason cache, and do not know why these tickets keep
reappearing.
Any assistance would be appreciated.
Bob
The only error I get is:
Use of uninitialized value in string ne
at /opt/rt3/lib/RT/Interface/Web.pm line 1468.
(/opt/rt3/lib/RT/Interface/Web.pm:1468)On Mon, 2006-08-28 at 07:18 -0400, Bob Farrell wrote:
I have a symptom whereas some test tickets I did keep reappearing in
the Q’s.
I take ownership, resolve them, then they reappear as new tickets
owned by Nobody, approximately one hour later. The cycle keeps
repeating and over time, these 6 tickets grow to a large number of
tickets.
This also seems to have an adverse effect on the box, because I get a
bunch of SQL errors, ( My SQL Server has gone away, and then only if I
restart Apache (2) using mod_perl2, the box calms down and runs a few
hours, then the cycle repeats.
I have flushed the mason cache, and do not know why these tickets keep
reappearing.
Any assistance would be appreciated.
Bob
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