Ticket's owner change Time

RT Users
1

How to find/get certain Ticket’s owner change/modify
time? The time when the ticket’s ownership was changed
from Nobody to any other, e.g. $Ticket->Created is the
time when the ticket was created!
Thanks,
Weq

Yahoo! FareChase: Search multiple travel sites in one click.
http://farechase.yahoo.com

2

Something like(not tested):
my $transactions = $ticket->Transactions;
$transactions->Limit(FIELD => ‘Type’, VALUE =>‘Owner’);
my $transaction = $transactions->First;
my $time = $transaction? $transaction->Created : $ticket->Created;On 10/22/05, Weqaar Janjua weqaar@yahoo.com wrote:

How to find/get certain Ticket’s owner change/modify
time? The time when the ticket’s ownership was changed
from Nobody to any other, e.g. $Ticket->Created is the
time when the ticket was created!
Thanks,
Weq

Yahoo! FareChase: Search multiple travel sites in one click.
http://farechase.yahoo.com

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