When I attempt to use the wkhtmltopdf via the TicketPDF plugin, I always get the same error:
error: could not find component for path ‘/NoAuth/css/print.css’
context: …
3: <head>
4: <title><% $title %></title>
5:
6: <style>
7: <& /NoAuth/css/print.css &>
8: section > div { padding: 3px 10px; }
9: label { display: inline-block; width: 150px; }
10: </style>
11: </head>
…
code stack: /var/www/rt/local/plugins/RT-Extension-TicketPDF/html/Ticket/PDF/Simple.html:7
/var/www/rt/local/plugins/RT-Extension-TicketPDF/html/Ticket/PDF/Display.pdf:16
/var/www/rt/share/html/Ticket/autohandler:66
/var/www/rt/sbin/…/lib/RT/Interface/Web.pm:697
/var/www/rt/sbin/…/lib/RT/Interface/Web.pm:376
/var/www/rt/share/html/autohandler:53
the “raw” error is:
could not find component for path '/NoAuth/css/print.css'
Trace begun at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1239
HTML::Mason::Request::comp('RT::Interface::Web::Request=HASH(0x1d4e3f681298)', '/NoAuth/css/print.css') called at /var/www/rt/local/plugins/RT-Extension-TicketPDF/html/Ticket/PDF/Simple.html line 7
HTML::Mason::Commands::__ANON__('id', 41) called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1d4de76d6658)', 'id', 41) called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1302
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'id', 41) called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1355
HTML::Mason::Request::scomp('RT::Interface::Web::Request=HASH(0x1d4e3f681298)', '/Ticket/PDF/Simple.html', 'id', 41) called at /var/www/rt/local/plugins/RT-Extension-TicketPDF/html/Ticket/PDF/Display.pdf line 16
HTML::Mason::Commands::__ANON__('id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1d4e65366a78)', 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1302
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 955
HTML::Mason::Request::call_next('RT::Interface::Web::Request=HASH(0x1d4e3f681298)') called at /var/www/rt/share/html/Ticket/autohandler line 66
HTML::Mason::Commands::__ANON__('id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1d4de315c958)', 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1302
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'id', 41, 'tpl', 'Simple') called at /var/www/rt/sbin/../lib/RT/Interface/Web.pm line 697
RT::Interface::Web::ShowRequestedPage('HASH(0x1d4dc210ce98)') called at /var/www/rt/sbin/../lib/RT/Interface/Web.pm line 376
RT::Interface::Web::HandleRequest('HASH(0x1d4dc210ce98)') called at /var/www/rt/share/html/autohandler line 53
HTML::Mason::Commands::__ANON__('id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Component.pm line 135
HTML::Mason::Component::run('HTML::Mason::Component::FileBased=HASH(0x1d4de315cf58)', 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1300
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 1292
HTML::Mason::Request::comp(undef, undef, undef, 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 481
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 481
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/Request.pm line 433
HTML::Mason::Request::exec('RT::Interface::Web::Request=HASH(0x1d4e3f681298)') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/PSGIHandler.pm line 96
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/PSGIHandler.pm line 96
HTML::Mason::Request::PSGI::exec('RT::Interface::Web::Request=HASH(0x1d4e3f681298)') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/Interp.pm line 342
HTML::Mason::Interp::exec(undef, undef, 'id', 41, 'tpl', 'Simple') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/PSGIHandler.pm line 59
eval {...} at /usr/local/libdata/perl5/site_perl/HTML/Mason/PSGIHandler.pm line 59
HTML::Mason::PSGIHandler::invoke_mason('HTML::Mason::PSGIHandler::Streamy=HASH(0x1d4e1459f580)', 'HASH(0x1d4e4d523940)', 'HASH(0x1d4d712fa7f0)') called at /usr/local/libdata/perl5/site_perl/HTML/Mason/PSGIHandler/Streamy.pm line 52
HTML::Mason::PSGIHandler::Streamy::__ANON__('CODE(0x1d4ddf8745e0)') called at /usr/local/libdata/perl5/site_perl/Plack/Util.pm line 339
Plack::Util::__ANON__('CODE(0x1d4e5ed483e8)') called at /usr/local/libdata/perl5/site_perl/Starman/Server.pm line 198
Starman::Server::dispatch_request('Starman::Server=HASH(0x1d4e36b9ead8)', 'HASH(0x1d4dc4fd9928)') called at /usr/local/libdata/perl5/site_perl/Starman/Server.pm line 298
Starman::Server::process_request('Starman::Server=HASH(0x1d4e36b9ead8)', 'Net::Server::Proto::TCP=GLOB(0x1d4e02af9598)') called at /usr/local/libdata/perl5/site_perl/Net/Server.pm line 72
Net::Server::run_client_connection('Starman::Server=HASH(0x1d4e36b9ead8)') called at /usr/local/libdata/perl5/site_perl/Net/Server/PreFork.pm line 225
eval {...} at /usr/local/libdata/perl5/site_perl/Net/Server/PreFork.pm line 225
Net::Server::PreFork::run_child('Starman::Server=HASH(0x1d4e36b9ead8)') called at /usr/local/libdata/perl5/site_perl/Net/Server/PreFork.pm line 183
Net::Server::PreFork::run_n_children('Starman::Server=HASH(0x1d4e36b9ead8)', 5) called at /usr/local/libdata/perl5/site_perl/Net/Server/PreFork.pm line 107
Net::Server::PreFork::loop('Starman::Server=HASH(0x1d4e36b9ead8)') called at /usr/local/libdata/perl5/site_perl/Net/Server.pm line 58
Net::Server::run('Starman::Server=HASH(0x1d4e36b9ead8)', 'port', 'ARRAY(0x1d4d6c170a48)', 'host', '*', 'proto', 'tcp', 'serialize', 'none', 'min_servers', 5, 'min_spare_servers', 4, 'max_spare_servers', 4, 'max_servers', 5, 'max_requests', 1000, 'user', 1001, 'group', '67 67', 'listen', 1024, 'check_for_waiting', 1, 'no_client_stdout', 1) called at /usr/local/libdata/perl5/site_perl/Starman/Server.pm line 106
Starman::Server::run('Starman::Server=HASH(0x1d4e36b9ead8)', 'CODE(0x1d4e1459f5e0)', 'HASH(0x1d4e225848f8)') called at /usr/local/libdata/perl5/site_perl/Plack/Handler/Starman.pm line 25
Plack::Handler::Starman::run('Plack::Handler::Starman=HASH(0x1d4e22584958)', 'CODE(0x1d4e1459f5e0)') called at /usr/local/libdata/perl5/site_perl/Plack/Loader.pm line 84
Plack::Loader::run('Plack::Loader=HASH(0x1d4d68ea9388)', 'Plack::Handler::Starman=HASH(0x1d4e22584958)') called at /usr/local/libdata/perl5/site_perl/Plack/Runner.pm line 277
Plack::Runner::run('RT::PlackRunner=HASH(0x1d4def90e8f8)') called at /var/www/rt/sbin/../lib/RT/PlackRunner.pm line 150
eval {...} at /var/www/rt/sbin/../lib/RT/PlackRunner.pm line 150
RT::PlackRunner::run('RT::PlackRunner=HASH(0x1d4def90e8f8)') called at /var/www/rt/sbin/rt-server line 162
When I symlink /var/web/rt/static/css/base/print.css to /var/web/rt/html/NoAuth/print.css, I get further, but this time the error appears in the proper RT context, and reads:
Error: Loading pages (1/6) [> ] 0% [======> ] 10%
There’s a corresponding error on RT’s stderr:
[16876] [Fri May 24 19:18:05 2019] [error]: Error: Loading pages (1/6)
(/var/www/rt/share/html/Elements/Error:78) ] 10%
with literally no other information.
It doesn’t matter if I select Generate PDF → Simple or → Display, both produce the same error.
I’m running 4.4.3, extracted to /var/www on OpenBSD, under the built-in Starman server, behind OpenBSD’s relayd(8) reverse-proxy. So far, everything else works properly, so I don’t think it’s OpenBSD or relayd or installation-specific?
Any pointers appreciated.
Thanks,
-Adam
(P.S. DevelMode is already on, I left it on after I got tired of forgetting to clear the cache and restart RT after every change.)