Ticket view in mobile version

Good day.

I have a problem: a normal ticket in mobile version RT look very strange without br (or may be some more tags).
for example:

https://demo.bestpractical.com/Ticket/Display.html?id=1001
and
https://demo.bestpractical.com/m/ticket/history?id=1001

Does anyone know how to fix this?

rt2