Ticket update error, I think

RT Users
1

When trying to update a ticket, I get a page with the following;

Time to display: 0.02435

»|« RT 3.6.0 Copyright 1996-2005 Best Practical Solutions, LLC.

This only happens when the message text bow has something typed in. If
the message box is blank, it will update the ticket.

Regards,

Ruben T Santos
IT Specialist
Applied Technologies Associates
805-239-9100 x323
ruben@ata-sd.com

2

Please see the mail I sent to rt-users earlier today.On Fri, Aug 25, 2006 at 05:32:11PM -0700, Ruben T. Santos wrote:

When trying to update a ticket, I get a page with the following;

Time to display: 0.02435

»|« RT 3.6.0 Copyright 1996-2005 Best Practical Solutions, LLC.

This only happens when the message text bow has something typed in. If
the message box is blank, it will update the ticket.

–
Regards,

Ruben T Santos
IT Specialist
Applied Technologies Associates
805-239-9100 x323
ruben@ata-sd.com

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3

I just signed up this evening, so I didn’t get it.On Fri, 2006-08-25 at 20:44 -0400, Jesse Vincent wrote:

Please see the mail I sent to rt-users earlier today.

On Fri, Aug 25, 2006 at 05:32:11PM -0700, Ruben T. Santos wrote:

When trying to update a ticket, I get a page with the following;

Time to display: 0.02435

»|« RT 3.6.0 Copyright 1996-2005 Best Practical Solutions, LLC.

This only happens when the message text bow has something typed in. If
the message box is blank, it will update the ticket.

4

Actually i found it on the web archive. Thanks Jesse!On Fri, 2006-08-25 at 17:48 -0700, Ruben T. Santos wrote:

I just signed up this evening, so I didn’t get it.

On Fri, 2006-08-25 at 20:44 -0400, Jesse Vincent wrote:

Please see the mail I sent to rt-users earlier today.

On Fri, Aug 25, 2006 at 05:32:11PM -0700, Ruben T. Santos wrote:

When trying to update a ticket, I get a page with the following;

Time to display: 0.02435

»|« RT 3.6.0 Copyright 1996-2005 Best Practical Solutions, LLC.

This only happens when the message text bow has something typed in. If
the message box is blank, it will update the ticket.

Regards,

Ruben T Santos
IT Specialist
Applied Technologies Associates
805-239-9100 x323
ruben@ata-sd.com