Hi,
I am very new with RT, I coming from Kayako SupportSuite and I like the
functionality of RT so far.
How would I put the ticket requestors email address in an autoreply?
Thanks,
Tracy
Hi,
I am very new with RT, I coming from Kayako SupportSuite and I like the
functionality of RT so far.
How would I put the ticket requestors email address in an autoreply?
Thanks,
Tracy