Ticket Query bug 3.6.1? Unknown field: Requestor.EmailAddress

RT Users
1

I just finished upgrading to RT 3.6.1 and I was checking out one of my
common searches. When I try to search Im getting Unknown field:
Requestor.EmailAddress, though every other field seems to be working. Is
there a workaround for this?

-Juan

2

Juan Mas wrote:

I just finished upgrading to RT 3.6.1 and I was checking out one of my
common searches. When I try to search Im getting Unknown field:
Requestor.EmailAddress, though every other field seems to be working.
Is there a workaround for this?

–
-Juan

The rt-users Archives

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This has already been documented.

Mathew Snyder

3

Hi Juan,

check the maillinglist, there was a threat some days ago with a patch for
this.

Torsten2006/9/2, Juan Mas juan.mas@gmail.com:

I just finished upgrading to RT 3.6.1 and I was checking out one of my
common searches. When I try to search Im getting Unknown field:
Requestor.EmailAddress, though every other field seems to be working. Is
there a workaround for this?

–
-Juan

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.torsten-brumm.de

4

Hello!

check the maillinglist, there was a threat some days ago with a patch for
this.

Hmm. I’ve gone looking for this and had no luck. Could some kind soul
provide a direct pointer to the FM that I may R(t)?

Thanks!

–j> 2006/9/2, Juan Mas <juan.mas@gmail.com >:

I just finished upgrading to RT 3.6.1 and I was checking out one of my
common searches. When I try to search Im getting Unknown field:
Requestor.EmailAddress, though every other field seems to be working. Is
there a workaround for this?
Jim Meyer, Geek at Large purp@acm.org

5

http://svn.bestpractical.com/cgi-bin/index.cgi/bps/revision?rev=5782On 9/14/06, Jim Meyer purp@acm.org wrote:

Hello!

On 9/3/06, Torsten Brumm torsten.brumm@googlemail.com wrote:

check the maillinglist, there was a threat some days ago with a patch for
this.

Hmm. I’ve gone looking for this and had no luck. Could some kind soul
provide a direct pointer to the FM that I may R(t)?

Thanks!

–j

2006/9/2, Juan Mas <juan.mas@gmail.com >:

I just finished upgrading to RT 3.6.1 and I was checking out one of my
common searches. When I try to search Im getting Unknown field:
Requestor.EmailAddress, though every other field seems to be working. Is
there a workaround for this?
–
Jim Meyer, Geek at Large purp@acm.org

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.