Ticket Object

RTIR
1

Hello,

How can I programmatically modify the value of a custom field in a Ticket object within a Perl script?

Thanks,
Angel

2

Hello,

How can I programmatically modify the value of a custom field in a Ticket
object within a Perl script?

$ticket->AddCustomFieldValue(Field => ‘xxx’, Value => ‘yyy’);

Grep for AddCustomFieldValue.

Use rt-users list for such questions. Better chance to get answer.
RTIR uses pretty much unmodified RT’s API.

Thanks,

Angel

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Best regards, Ruslan.