Ticket Migration 3.0.8 -> 3.4.2

Hi all,

I’m in the process of upgrading 3.0.8 to 3.4.2, and I wonder if there’s
a ticket migration utility out there along the lines of the one that
migrated rt2 tickets to rt3.

Short of that, can anyone shed some light on how the old schema maps to
the new, and how data might be converted from one to the other. Just
thought I’d check before jumping in.

Thanks,

Tony Lincoln
Lawrence Berkeley Laboratory

Anthony Lincoln wrote:

I’m in the process of upgrading 3.0.8 to 3.4.2, and I wonder if there’s
a ticket migration utility out there along the lines of the one that
migrated rt2 tickets to rt3.

Read the section of the README that talks about upgrading from RT 3.0 or
newer. It should be fairly straightforward.

Short of that, can anyone shed some light on how the old schema maps to
the new, and how data might be converted from one to the other. Just
thought I’d check before jumping in.

All the schema changes are kept in rt/etc/upgrade//.

Tom