*I solved this as I was writing it but I’ll explain my problem and my solution
anyway.
When I link two tickets, Depends, Depended, Parent, Child, Refers, Refers to,
the url’s host is always localhost. i.e.
http://localhost/Ticket/Display.html?id=xxxx
The actual site url is http://helpdesk.my.domain/
Everything else works, except for link links (link urls).
The solution was to add
Set($WebBaseURL , “http://helpdesk.my.domain:$WebPort”);
to RT_SiteConfig.pm
I’m not sure how it was missed when RT was setup, but the Links was the only
place I found where it was a problem.
Brian