I tried to create a ticket in RT from postman using the following API
“https://rt.reflectionsinfo.com//REST/1.0/ticket/new?user=akhilsiby&pass=password&content=Queue: SMGSubject: Test ticket Status:newRequestor:email@example.com”
I got the response that the ticket is created and the ticket number also showed. But the ticket is not showing on the RT server. Also, I search for that ticket using the ticket id from the postman. But it’s not getting. Showing the error that you have no permission for viewing the ticket. Can someone please help me to solve this issue?