I am attaching the original email below to show that the attachment
“forwarded message.eml” is uuencoded. Perhaps there is an option
somewhere to change this to MIME encoding instead? The uuencoded
portion was modified a little bit to protect the content since this is a
real ticket in our system.
Message-ID: 200901271347.n0RDlUIv022736@rt.ias.edu
Cc:Subject: Fwd: [NET #774] TEST ONLY
From: netrt@ias.edu
Date: Tue, 27 Jan 2009 08:47:30 -0500
X-OriginalArrivalTime: 27 Jan 2009 13:47:33.0882 (UTC) FILETIME=[CE69DDA0:01C98085]
This is forward of transaction #5167 of a ticket #774
begin 666 forwarded message.eml
M0V]N=&5N="U4>7!E.B!T97AT+W!L86EN.R!B;W5N9&%R>3TB+2TM+2TM+2TM
M+3U?,3(S,C4V-#@R-"TX.#$P+38R(@T0V]N=&5N="U4<F%N<V9E<BU%;F-O
M9&EN9SH@8FEN8711233545AGHNFGERYEYT344#$N, T6"U-86EL97(Z($U)
M344M=&]O;',@-2XT,C8@$5N=&ET>2 U+C0R-BD-"E-U8FIE8W0Z($0F22!7
M96(@4V5R=F5R($)A8VMU< T1G)O;3H@,C(-“D-O;G1E;G0M3&5N9W1H.B P
$#0H-”@``
`
end
Thanks,
Alan
Alex Young wrote:
Does the email display properly in Thunderbird for you?
I have forwarded and email and been able to open it in Outlook fine, but Thunderbird remains a problem.
-----Original Message-----
From: Jesse Vincent [mailto:jesse@bestpractical.com]
Sent: 26 January 2009 18:18
To: Alex Young
Cc: RT Users
Subject: Re: [rt-users] Ticket Forward Problem With Thunderbird
We are currently running RT-3.8.1. It appears that the email content
(message.eml) is uuencoded when RT forwards a ticket. Thunderbird
doesn’t seem to like this and cannot display the forwarding email. Is
there a way to configure RT to do MIME encoding instead? Any
suggestions are greatly appreciated.
Hm. It sure seems to be doing MIME encoding by default for me:
It adds a single message/rfc822 part containing the original MIME message.
→ 1 I (0.1K) (text/plain, 7bit, us-ascii)
2 A forwarded message (4.7K) (message/rfc822, binary, )
3 I â”â€> (2.2K) (multipart/mixed, 7bit, )
4 I âœâ€> (0.6K) (text/plain, 8bit, utf-8)
5 I â”â€> (1.3K) (text/html, 8bit, utf-8)
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Alan Cheng chenga@ias.edu +1 609-734-8169
UNIX Systems Administration Institute for Advanced Study