Ticket deletion

Is there a way to completely delete a ticket in webrt 2.0.7 so that even
the thread it generated can no longer be viewed?

Greg,
Computer Frontiers International

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  • greg@space.cfi.co.ug wrote on 22 Oct 2001:

Is there a way to completely delete a ticket in webrt 2.0.7 so that even
the thread it generated can no longer be viewed?

I suppose you can create a queue called “deleted”, move the ticket to this
queue, and set the permissions on this queue so that noone has any permissions.

I however, am a newbie to this. In general, I dont think ticket deletion
conforms to the design of rt.

Adam