Ticket creation

Hi…
I have problems setting up the rt-mailgate.
I installed Postfix as MailDaemon and inserted

rt: "|/opt/rt3/bin/rt-mailgate --queue general --action
correspond --url http://localhost/"
rt-comment: “|/opt/rt3/bin/rt-mailgate --queue general --action comment
–url http://localhost/

into /etc/aliases as described in the manual.
mailforwarding works for other users (test: someuser for example), but
not for rt/rt-comment.

when i send a mail to rt@ip or rt-comment@ip there does not appear a
ticket in the general-queue (after initial installation)
will i have to configure something first or should it work that way?

-Stefan

Stefan Pampel wrote:

when i send a mail to rt@ip or rt-comment@ip there does not appear a
ticket in the general-queue (after initial installation)
will i have to configure something first or should it work that way?

What do your mail server’s logs tell you it did with the mail?
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