So I’m having a bit of trouble here…
I’m trying to create a scrip to run, which is whenever a ticket is
created for a specific queue, there is already text in the content
window (like there is when you have a signature).
My scrip is:
Condition: On Create
Action: Create Tickets
Template: Global Template: My template (text only)
Stage: Transaction Create
No custom conditions defined,
Any ideas what I’m doing wrong?
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