I feel stupid but how can I put in a model the content of a ticket.
We have one open queue, the other queues are not public, so when a ticket
is create the ï¿½ï¿½watch team ï¿½ï¿½received the ticket.
When we change the ticket from ï¿½open queueï¿½ï¿½to ï¿½ï¿½specialized queueï¿½ï¿½ï¿½RT
send a message to the watchers of the specialized_queue, I would like to
put inside this message the original request from the requestor.
How can I do that ?
but that’s not working, and it’s normal because the transaction is just ï¿½
DIO bï¿½timent 15
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Heure local/Local time:
mar 17 mar 2015 11:59:02 CET