Ticket approval links to bestpractice website instead of default approval info page

Hi all,

We have RT3.4.2 on FreeBSD 4.10 with Sendmail and mostly likely with
mod_perl.

I have created a queue with approvals following the instructions on appendix
5 and approvalcreation on wiki. However, when I create a ticket, in its
Links section, the link to this ticket’s approval (also a ticket, just
higher #id numbr) does not link to the approval page but instead to the
bestpractical main webpage. Can someone give me some advices on how to fix
this?

Thanks in advance.

I’ve resolved this by setting the $webbaseurl in RT_SiteConfig.pm to our
website. Sorry for the waste of collective bandwidth :)On 6/29/05, Howard Kao fatearthling@gmail.com wrote:

Hi all,

We have RT3.4.2 on FreeBSD 4.10 with Sendmail and mostly likely with
mod_perl.

I have created a queue with approvals following the instructions on
appendix 5 and approvalcreation on wiki. However, when I create a ticket, in
its Links section, the link to this ticket’s approval (also a ticket, just
higher #id numbr) does not link to the approval page but instead to the
bestpractical main webpage. Can someone give me some advices on how to fix
this?

Thanks in advance.