We have RT 3.4.4 running with appr. 25 users. Most of them struggle with
whom a message will be sent to using the RT transaction page.
Although RT clearly lists who will receive the message (below the message
field), I would like to add an additional page before a message will be
This page should display a small recap of the people who actually will
receive the message, together with something like a Confirm and a Cancel
Is there anyone who has such functionality? Or does someone have a good idea
how to implement this in RT? Or are others using a different "solution"
Werner van den Berg
Werner van den Berg tel: +31 33 4613363
Support Administrator fax: +31 33 4613640