Things that are bad? :-)

When starting out with RT 2.0.x, are there any things that people have
noticed to be a really bad idea?

I’m primarily thinking of the contrib add-ons, but any other tips
would be good too.

It’s a bit confusing since contrib doesn’t track the releases. I’m
looking at the escalate stuff, for instance, and I can’t tell if
what’s in contrib is still viable, or whether it has been folded into

Yep, I know contrib is unsupported and likely to cause mutation in
small aquatic creatures. :slight_smile: