I’ve got a brand new install of RT 3.6.1 installed on a FreeBSD 6.1
(p11) box via ports. Everything is mostly working.
When any user goes into ticket management and selects Comment, Reply, or
Resolve, an error is logged:
Comment/Reply:
Dec 15 14:12:02 mail RT: Use of uninitialized value in substitution
(s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line 617.
(/usr/local/rt3/lib/RT/Interface/Web.pm:617)
Resolve:
Dec 15 14:12:35 mail RT: Use of uninitialized value in substitution
(s///) at /usr/local/rt3/lib/RT/Interface/Web.pm line 617, line
1662. (/usr/local/rt3/lib/RT/Interface/Web.pm:617)
I don’t see anything broken. Comments, replies, resolving tickets…
all work. I can stop the flood of error messages by setting the log
level up to critical, but this obviously isn’t a good long term solution.
I saw the problems from a few months ago with CGI.pm, but I’m both
running the current version (3.25) and am not having the same symptoms.
Version info:
RT 3.6.1
perl 5.8.8
DBIx::SearchBuilder v1.45
apache 2.2.3
mod_perl2 2.0.3
mysql 4.1.21
rt-test-dependencies -v can be summed up as “Everything was found.”
Thanks in advance for any help.
Christopher Gilmore
Systems Administrator, McCormick Administration