The default queue via RT

RT Users
1

Hello All,

Is it possible to change the email from address (e.g. The default
queue via RT)?

I found how to change the email text (templates) but not the sender!

Best regards,
Chris

2

Hi Chris,On Sun, Feb 19, 2017 at 2:19 PM, Chris Willard chris@thewillards.co.uk wrote:

Hello All,

Is it possible to change the email from address (e.g. The default
queue via RT)?

What version of RT are you using?

For recent versions:

Admin → Queues → Select

Then select the queue that corresponds to the queue that the ticket is in.

Under Basics, edit the Description.

-m