Im having trouble setting up alternate address’ queues to accept
incomming mail…
this is the error I get, is this permission related? My syslog only
shows…what does it all mean?
Is there a list of debug messages anywhere that I might look at to
trackdown these kind of errors?
2003-10-29 13:16:08 1AEvnb-00014J-AK ** |/opt/rt3/bin/rt-mailgate
–queue ppc --action correspond --url http://help.opelousas.org/
ppc@opelousas.org R=system_aliases T=address_pipe: Child process of
address_pipe transport returned 75 (could mean temporary error) from
command: /opt/rt3/bin/rt-mailgate
The following text was generated during the delivery attempt:
------ pipe to |/opt/rt3/bin/rt-mailgate --queue ppc --action correspond --url http://help.opelousas.org/
generated by ppc@opelousas.org ------
RT server error.
The RT server which handled your email did not behave as expected. It
said:
temporary failure
Eric G Ortego wrote:
------ pipe to |/opt/rt3/bin/rt-mailgate --queue ppc --action correspond
–url http://help.opelousas.org/
The RT server which handled your email did not behave as expected. It
said:
temporary failure
Do you have a queue called “ppc” ?
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh@snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances
Eric G Ortego wrote:
Phil Homewood wrote:
Eric G Ortego wrote:
------ pipe to |/opt/rt3/bin/rt-mailgate --queue ppc --action
correspond --url http://help.opelousas.org/
The RT server which handled your email did not behave as expected. It
said:
temporary failure
Do you have a queue called “ppc” ?
Ceritanly do.
Not only do I have a queue named ppc but It has permissions set like the
following, this is very similar to the general queue which works just
fine…
System groups
Everyone
Current rights
/(Check box to revoke right)/
CreateTicket
ReplyToTicket
Watch
User defined groups
I.T.
Current rights
/(Check box to revoke right)/
AdminCustomFields
AdminQueue
CommentOnTicket
CreateTicket
DeleteTicket
ModifyACL
ModifyQueueWatchers
ModifyScrips
ModifyTemplate
ModifyTicket
OwnTicket
ReplyToTicket
SeeQueue
ShowACL
ShowScrips
ShowTemplate
ShowTicket
ShowTicketComments
TakeTicket
Watch
WatchAsAdminCc
New rights
I deleted the queue and remade it and all works fine now…
The sql query never returned a result for the queue name when
rt-mailgate fired up, so I suspect that the value for it was corrupt or
some other part of the queue in question was just fubar…
Just in case anyone else looks for this same problem…
Eric G Ortego wrote: