Temporarily saving a ticket?


We are currently using RT v2.0.15 on RedHat 7.2. People from the support
staff would appreciate if they could begin typing the text for a new ticket
or for an answer (or a comment), and leave it there for a while (if they
need more information to reply - or else) and finish their answer and
finally send it, later. So they would appreciate a “Save” button. Currently,
if the browser breaks, or if any problem occurs to their PC, what they were
typing is lost. I did not find any possibility, any contrib development
supplying this function : am I missing some information somewhere ? Maybe
this function is implemented in RT v3.0 ? (Maybe it’s not difficult to write
a hack, I did not have time already to look at it)


.-. Robert GRASSO - CEDRAT S.A.
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