Tech not getting email

RT Users
1

Hi,

Post a slip and assign to a tech. The tech do not get an email

Anyone know how to fix this?

How do you search the maillist?

Thank you
BC

2

All mailing operations are goverened by “scripts”. You will need to setup a
script to notify owner. Maybe on status change? (we don’t do this here, so I
haven’t tested a suitable event).

see http://www.fsck.com/projects/rt/lists.html for lists/doc/etc…

Yan---- On 4 Sep 2001, at 16:22, Betty Chung wrote: ----

This is a multi-part message in MIME format.

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Content-Type: text/plain;
charset=“iso-8859-1”
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Hi,

Post a slip and assign to a tech. The tech do not get an email=20

Anyone know how to fix this?

How do you search the maillist?

Thank you
BC

------=_NextPart_000_07D2_01C1355D.DBD67460
Content-Type: text/html;
charset=“iso-8859-1”
Content-Transfer-Encoding: quoted-printable

 
Hi,
 
Post a slip and assign to a tech.  = The tech do=20 not get an email
 
Anyone know how to fix = this?
 
 
How do you search the = maillist?
 
 
Thank you
BC

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Yan Fitterer
IT Manager, Royal Academy of Music
E-mail : y.fitterer@ram.ac.uk
Phone (+44) 20 7873 7365 Fax (+44) 20 7873 7364