If folks are in Boston and want to hear me blather on about RT internals, you’re
certainly welcome to come to this month’s Boston.pm meeting
----- Forwarded message from Ronald J Kimball email@example.com -----Date: Thu, 6 Dec 2001 16:42:35 -0500
From: Ronald J Kimball firstname.lastname@example.org
To: Boston Perl Mongers email@example.com
Subject: [Boston.pm] Tech Meeting Dec 11 (Updated)
Jesse Vincent will be giving a presentation on RT. Here’s his blurb:
RT is an enterprise-grade ticketing system built in perl. It’s used by a
couple thousand sites around the world to track bugs, manage customer
service, manage a NOC and even track sales leads.
I suspect that folks would be more interested in seeing how RT is put
together from the inside than that I rehash my "how to use the tool"
schpiel. It’s on the order of 25,000 lines of OO Perl. It’s got a CLI
frontend, an incoming mail gateway. It has a web UI written in
HTML::Mason. It’s got some automation to haul its dependencies down from
CPAN in a slightly smarter way than vanilla CPAN prereqs. It’s got a
plugin architecture so that local sites can drop in custom business logic
without having to modify the core codebase. Oh and it talks to an SQL
database using DBIx::SearchBuilder to abstract out almost all of the
database dependent behavior.
Afterwards, I’ll have an obfuscation or some such to share.
Pizza and refreshments will be provided by Boston.com. Directions to the
meeting are below.
As always, the tech meeting is free and open to everyone who wants to come.
Please RSVP to me if you plan on attending.
For more information about Boston Perl Mongers, or to subscribe to our
mailing list, go to:
320 Congress Street
Directions from the South Shore:
Drive north on the expressway (Rt 93.) and take exit 20 (the Downtown
Boston/Chinatown/Mass Pike exit) and stay towards the left when on the exit
ramp. At the bottom of the exit ramp, take a left onto Kneeland Street and
then your first right onto Surface Road. Drive straight past South Station,
and past the Federal Reserve building, take a right onto Congress St. (At
the Congress Street turn there will be a shop Lannan Ship Model Gallery on
your right.) On Congress Street, drive straight over the bridge (passing
by the Boston Tea Party replica exhibit), past the Milk Bottle and the
Children’s Museum. 320 Congress Street is on the left, the next building
after the Children’s Museum.
Directions from the North Shore:
Drive south on the expressway (Rt. 93) and take exit 23, (the High
Street/Congress St exit.) The exit ramp puts you on Oliver Street. Take the
first left onto High Street, and then after a few streets take a left onto
Congress St. (It looks like two streets on the map I’m looking at, but I
don’t think that it is counting a couple of very wide looking alleys.) Once
on Congress, do your best to keep to the right, since the intersection at
Surface Rd has two left turn only lanes. Drive straight past Lannan Ship
Model Gallery, straight over the bridge, past the Tea Party replica, and
past the Children’s Museum. Boston.com is in the next building on the
left. 320 Congress St.
The cheapest for-pay parking in the evenings is the lot across the
street from Boston.com (I think it is a Kinney lot, evenings are a $6
flat rate.) The next least expensive parking lots are the $7 lots on
either Service Rd (a few blocks down from Boston.com on the left) or
the Northern Ave lots (Instead of the above driving directions, drive
to the Federal Courthouse and walk up Sleeper Street, Boston.com will
be at the corner of Sleeper and Congress on the left.) The parking lot
at the corner of Congress and Farnsworth is outrageously expensive at
any hour, as is the Farnsworth St Garage.
For street parking, I think there are a few non-resident parking spaces
still on the block Boston.com is on, but it seems that they convert more
non-resident to resident spaces every week. More street parking is
available on Summer Street (the street parallel to Congress on the south)
and Dorchester Ave. (Not to be confused with the well known Dot Ave. This
one is just the short stretch of road that connects the Fort Point Post
Office to Three Cheers). There is also parking on East Service Road and
West Service Road. If you are looking for street parking I’d suggest
driving circles around Congress/Service/Summer/Dorchester or driving down
to E Service Rd/W Service Rd (around Anthony’s Pier 4). If you park on
Summer St, walk towards Downtown Boston and look for the small downward
stairway on the last building before the bridge. That stairway will lead to
Congress St and help you avoid having to cross the bridge twice.
Public Transportation Directions:
If you take the commuter rail into South Station, exit from the doors on
the right (near the ticket counter), cross the street to the Federal
Reserve Building (the large white building with the metal sliding panels
which hide the gun turrets), take a right, and walk along Summer St. down
the sidewalk towards South Boston. At the set of lights with the the Post
Office towards your right, take a left on Dorchester Ave and walk one block
towards Congress St. Once you hit Congress St. cross the bridge and pass
the Tea Party Museam, the Milk Bottle and the Children’s Museum. Boston.com
is in the next building after the Children’s Museum.
Directions from the Red Line:
Try to navigate through the underground labyrinth to the “Museum
Wharf/Federal Reserve” exit. Go up the stairs and stand so you are facing
South Boston and your back is against the Downtown Crossing area. Once
above ground, find the subway entrance that I meant for you to leave from
and walk towards that one. (Unless you wind up at the one that exits right
into South Station itself, if so follow the commuter rail directions
above.) Walk down Summer with the Federal Reserve building on your left and
South Station on your right. When you get to the set of lights at the
corner of Summer and Dorchester (the Post Office is on your right), take a
left and walk one block towards Congress St. Once on Congress St, take a
right, walk over the bridge and pass the Tea Party Museum, The Milk Bottle,
and the Children’s Museum. Boston.com is in the next building after the
If you are planning on heading towards the Boston.com office first
and then picking up dinner or coffee (maybe a small snack to tide you
over until the tech meeting’s pizzas are served), you will be severely
disappointed. Everthing on Congress and Summer Street closes by
5PM. Your best bet is either the South Station food court (which is
open until about 8PM), or along Summer Street heading toward Downtown
Crossing. (If you choose South Station, I recommend the Bourbon
----- End forwarded message -----
I have images of Marc in well worn combat fatigues, covered in mud,
sweat and blood, knife in one hand and PSION int he other, being
restrained by several other people, screaming “Let me at it!
Just let me at it!” Eichin standing calmly by with something
automated, milspec, and likely recoilless.
-xiphmont on opensource peer review
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