I’ve just installed RT 3.8.4 and I see that it seems to lack a feature
that existed in the past.
In search options, there used to be a column that could be added, if I
remember correctly, it was called “Take/Steal”. Now, well, it’s not
This column would show, in search results, a “Take” button if the
owner was nobody or a “Steal” button if the ticket was assigned.
Is this feature gone ? It was handy for the tasks I need to have done.
I’d like to have it back.
Do note that this may have been removed a long time ago, I think the
last time I used RT it was under a 3.6.x release.