System error

I have set up httpd.conf to use an Alias for RT. When going to
mysite.org/rt2 I get the following error. I didn’t see anything in the docs
about changing permissions. What am I missing?

mkdir /opt/rt2/WebRT/data/obj: Permission denied at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 96

Raymond Norton
Little Crow Telemedia Network
320-234-0270

Raymond Norton wrote:

I have set up httpd.conf to use an Alias for RT. When going to
mysite.org/rt2 I get the following error. I didn’t see anything in the docs
about changing permissions. What am I missing?

mkdir /opt/rt2/WebRT/data/obj: Permission denied at /usr/lib/perl5/site_perl/5.8.0/HTML/Mason/Compiler/ToObject.pm line 96

At a guess… you have WEB_USER and/or WEB_GROUP incorrectly defined
in your Makefile? If so, fix them and try a ``make fixperms’’.

If that fails, have a look at who owns opt/rt2/WebRT/data; it should
be owned by your web user, and your rt group. (And your web user
should be in that rt group, generally…)

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