Switching from 3.2.2 to 3.4.2 Helpdesk

So far the upgrade went fairly smoothly. We had 3.2.2 running on a
SuSE 9.1 machine, and we are now moving it to a more powerful machine
still running SuSE 9.1. When I dumped the database from the live
version into the newly installed version, I got a handful of issues
where it couldn’t write to the table because the count was off. None
of my Transactions wrote, and Im not sure what else, but the
transactions table is empty. Is there some documentation on this
somewhere? Thanks.
-Juan

Juan Mas wrote:

So far the upgrade went fairly smoothly. We had 3.2.2 running on a
SuSE 9.1 machine, and we are now moving it to a more powerful machine
still running SuSE 9.1. When I dumped the database from the live
version into the newly installed version, I got a handful of issues
where it couldn’t write to the table because the count was off. None
of my Transactions wrote, and Im not sure what else, but the
transactions table is empty. Is there some documentation on this
somewhere? Thanks.

Drop the rt3 database that 3.4.x sets up, create a new, empty rt3
database and import the old data. Then run the upgrade scripts as
mentioned in the upgrading section of the README.

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati