SV: SV: got a 500 promlem


#1

Did the original install CGI work?

Are you using the same perl in the script as gets run when you run the
cpan command?

Try re-running:

perl -MCPAN -eshell

(and at the prompt:)

install CGI

This is the same as running perl -MCPAN -e’install CGI’

Cut and paste the output into a message and send it to the list.

first dump of the installation of CGI (see the version number at the end)

  • here goes ----------------------------------------------------------------

Files=6, Tests=165, 1 wallclock secs ( 1.01 cusr + 0.07 csys = 1.08 CPU)
/usr/bin/make test – OK
Running make install
Skipping /usr/lib/perl5/CGI/Util.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Carp.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Fast.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Push.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Pretty.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Cookie.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Apache.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Switch.pm (unchanged)
Skipping /usr/lib/perl5/CGI.pm (unchanged)
Skipping /usr/local/man/man3/CGI::Fast.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Carp.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Util.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Pretty.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Push.3pm (unchanged)
Skipping /usr/local/man/man3/CGI.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Switch.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Apache.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Cookie.3pm (unchanged)
Writing /usr/lib/perl5/5.005/i386-linux/auto/CGI/.packlist

Differing version of ./CGI.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI.pm

Differing version of CGI/Apache.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Apache.pm

Differing version of CGI/Carp.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Carp.pm

Differing version of CGI/Cookie.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Cookie.pm

Differing version of CGI/Push.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Push.pm

Differing version of CGI/Switch.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Switch.pm

Running ‘make install UNINST=1’ will unlink all those files for you.

Appending installation info to /usr/lib/perl5/5.005/i386-linux/perllocal.pod
/usr/bin/make install – OK

  • end ----------------------------------------------------------------------

perl version:

perl -MCGI -e ‘print “$CGI::VERSION\n”;’

2.46

so I guess I have to update to a newer version. :o)
how do I do that.?


#2

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)… it appeared to install OK, I made a dummy queue, when I tried to create a request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

 any clues?
 
 Sam ;)

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

  •                                                                          *
    
  • This email and any files transmitted with it are confidential and intended *
  • solely for the use of the individual or entity to whom they are addressed. *
  • Copying this email or in any way disseminating its content to any other *
  • person is strictly prohibited. If you have received this email in error *
  • please notify postmaster@eigroup.com *
  •                                                                          *
    

fnord***********************************************************


#3

Perhaps your config.ph is wrong
try
$template_dir="/usr/local/apache/vhosts/rt/etc/templates";
I however dont seem to be alse to get the templates to work anyway (nothing
displaying),
anyone got any ideas?

"Eurobell (Holdings) PLC, Registered in England No 02904215

Registered Office: Eurobell House, Churchill Court, Manor Royal,
Crawley, West Sussex, RH10 2PN

Tel (National): 01293 400444, Tel: (International) +44 1293 400444

This message is subject to and does not create or vary any
contractual relationship between Eurobell (Holdings) PLC, its subsidiaries
or affiliates (“Eurobell”) and you.

Internet communications are not secure and therefore Eurobell does
not accept legal responsibility for the contents of this message.

Any view or opinions expressed are those of the author.

The message is intended for the addressee only and its contents and
any attached files are strictly confidential. If you have received this
message in error, please telephone the number above."-----Original Message-----
From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of sam@eigroup.com
Sent: 06 April 2001 14:55
To: 'rt-users@lists.fsck.com’
Subject: Re: SV: SV: [rt-users] got a 500 promlem…

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)…
it appeared to install OK, I made a dummy queue, when I tried to create a
request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

 any clues?

 Sam ;)

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

  • This email and any files transmitted with it are confidential and intended
  • solely for the use of the individual or entity to whom they are addressed.
  • Copying this email or in any way disseminating its content to any other
  • person is strictly prohibited. If you have received this email in error
  • please notify postmaster@eigroup.com
    fnord*******************************************************

rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users