SV: SV: got a 500 promlem

RT Users
1

Did the original install CGI work?

Are you using the same perl in the script as gets run when you run the
cpan command?

Try re-running:

perl -MCPAN -eshell

(and at the prompt:)

install CGI

This is the same as running perl -MCPAN -e’install CGI’

Cut and paste the output into a message and send it to the list.

first dump of the installation of CGI (see the version number at the end)

  • here goes ----------------------------------------------------------------

Files=6, Tests=165, 1 wallclock secs ( 1.01 cusr + 0.07 csys = 1.08 CPU)
/usr/bin/make test – OK
Running make install
Skipping /usr/lib/perl5/CGI/Util.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Carp.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Fast.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Push.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Pretty.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Cookie.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Apache.pm (unchanged)
Skipping /usr/lib/perl5/CGI/Switch.pm (unchanged)
Skipping /usr/lib/perl5/CGI.pm (unchanged)
Skipping /usr/local/man/man3/CGI::Fast.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Carp.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Util.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Pretty.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Push.3pm (unchanged)
Skipping /usr/local/man/man3/CGI.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Switch.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Apache.3pm (unchanged)
Skipping /usr/local/man/man3/CGI::Cookie.3pm (unchanged)
Writing /usr/lib/perl5/5.005/i386-linux/auto/CGI/.packlist

Differing version of ./CGI.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI.pm

Differing version of CGI/Apache.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Apache.pm

Differing version of CGI/Carp.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Carp.pm

Differing version of CGI/Cookie.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Cookie.pm

Differing version of CGI/Push.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Push.pm

Differing version of CGI/Switch.pm found. You might like to

rm /usr/lib/perl5/5.005/CGI/Switch.pm

Running ‘make install UNINST=1’ will unlink all those files for you.

Appending installation info to /usr/lib/perl5/5.005/i386-linux/perllocal.pod
/usr/bin/make install – OK

  • end ----------------------------------------------------------------------

perl version:

perl -MCGI -e ‘print “$CGI::VERSION\n”;’

2.46

so I guess I have to update to a newer version. :o)
how do I do that.?

2

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)… it appeared to install OK, I made a dummy queue, when I tried to create a request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

 any clues?
 
 Sam ;)

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

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  • Copying this email or in any way disseminating its content to any other *
  • person is strictly prohibited. If you have received this email in error *
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fnord***********************************************************

3

Perhaps your config.ph is wrong
try
$template_dir=“/usr/local/apache/vhosts/rt/etc/templates”;
I however dont seem to be alse to get the templates to work anyway (nothing
displaying),
anyone got any ideas?

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From: rt-users-admin@lists.fsck.com
[mailto:rt-users-admin@lists.fsck.com]On Behalf Of sam@eigroup.com
Sent: 06 April 2001 14:55
To: ‘rt-users@lists.fsck.com’
Subject: Re: SV: SV: [rt-users] got a 500 promlem…

I just installed rt on a FreeBSD box (having previoulsy used it on Linux)…
it appeared to install OK, I made a dummy queue, when I tried to create a
request in the queue I saw this in the ‘comment’ box:

The specified template is missing or inaccessable.
(/usr/local/rt/etc/templates/queues/friday/web_create)
However, the custom content which was supposed to fill the template was:

 any clues?

 Sam ;)

Windows has detected that you have moved your mouse; you must restart
your computer for changes to take effect…

  • This email and any files transmitted with it are confidential and intended
  • solely for the use of the individual or entity to whom they are addressed.
  • Copying this email or in any way disseminating its content to any other
  • person is strictly prohibited. If you have received this email in error
  • please notify postmaster@eigroup.com
    fnord*******************************************************

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