We have stupid users. A full half of the open tickets in our system
right now have no subject line.
Is there any way to get RT to bounce as “bad” any ticket missing a
subject line when it gets it via e-mail?
D
Derek J. Balling wrote:
Is there any way to get RT to bounce as “bad” any ticket missing a
subject line when it gets it via e-mail?
I guess it’s possible, but I’d be more inclined to do so from
procmail or similar, before RT gets hold of it.
:0
- !^Subject:
| do-something-bouncy-here
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