I tried killing a couple tickets from the command line and got the
following:
boris# /opt/rt2/bin/rt --id=115 --status=dead
Bad RFC822 field name ’ Use On Staging Status Changed To’
at /opt/rt2/lib/RT/Template.pm line 297
Ticket killed by root
The email I got from RT has the subject as a hash. Any clues what went
wrong?
Fri Feb 22 10:29:04 2002: Request 115 was acted upon.
Transaction: Ticket killed by root
Queue: Managed Services
Owner: mrz
Requestors: blah@balh.com
Status: dead
matthew zeier - “I think there is a world market for about five
computers.” - Thomas J. Watson of IBM (1943)
Check the subject line of the template with which this was sent, it
should be something like:
given)"}
Note the { } ! As I recall I had one too many there and the problem was
the same.
A.On Fri, 22 Feb 2002, matthew zeier wrote:
Date: Fri, 22 Feb 2002 10:31:04 -0800
From: matthew zeier mrz@intelenet.net
To: rt-users@lists.fsck.com
Subject: [rt-users] subject changed to hash ?
I tried killing a couple tickets from the command line and got the
following:
boris# /opt/rt2/bin/rt --id=115 --status=dead
Bad RFC822 field name ’ Use On Staging Status Changed To’
at /opt/rt2/lib/RT/Template.pm line 297
Ticket killed by root
The email I got from RT has the subject as a hash. Any clues what went
wrong?
Fri Feb 22 10:29:04 2002: Request 115 was acted upon.
Transaction: Ticket killed by root
Queue: Managed Services
Subject: HASH(0x7e6bc4)
Owner: mrz
Requestors: blah@balh.com
Status: dead
–
matthew zeier - “I think there is a world market for about five
computers.” - Thomas J. Watson of IBM (1943)
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