Can someone tell the syntax to schred all the tickets for a particular
year that have been resolved.
i found this example in an email
rt-shredder --plugin “Tickets=query,((status = ‘resolved’) AND
LastUpdated=‘2007-12-31’);limit,2000;with_linked,FALSE;apply_query_to_linked,FALSE”
–force
it found some, but when i go back to the web interface and look there
are still some there.
i am not sure what i am doing wrong and the doc is not completely helping
thanks for any insight
RP