Struggling to get RT installed and working on Mac OS X (Jaguar)

I recently upgraded to Mac OS X 10.2 (aka. Jaguar) and have been
struggling for the good part of the last 2 days to get RT (rt-2-0-14)
up and running on my machine.

I can get all the dependencies installed, however when I install RT,
I get the following errors:

Congratulations. RT has been upgraded. You should now check-over
/Users/rt/etc/config.pm for any necessary site customization. Additionally,
you should update RT’s system database objects by running
/Users/rt/etc/insertdata
where is the version of RT you’re upgrading from.
/usr/bin/perl -I//Users/rt/etc -I//Users/rt/lib //Users/rt/etc/insertdata
Subroutine IsRTAddress redefined at /Users/rt/etc///config.pm line 123.
Subroutine CanonicalizeAddress redefined at /Users/rt/etc///config.pm line 137.
Subroutine LookupExternalUserInfo redefined at
/Users/rt/etc///config.pm line 190.
Global symbol “%Config” requires explicit package name at
/Library/Perl/Errno.pm line 11.
Global symbol “%Config” requires explicit package name at
/Library/Perl/Errno.pm line 12.
BEGIN not safe after errors–compilation aborted at
/Library/Perl/Errno.pm line 145.
Compilation failed in require at /Library/Perl/File/Temp.pm line 127.
BEGIN failed–compilation aborted at /Library/Perl/File/Temp.pm line 127.
Compilation failed in require at /Users/rt/lib///RT/Interface/CLI.pm line 164.
BEGIN failed–compilation aborted at
/Users/rt/lib///RT/Interface/CLI.pm line 164.
Compilation failed in require at //Users/rt/etc/insertdata line 89.
BEGIN failed–compilation aborted at //Users/rt/etc/insertdata line 90.
make: *** [insert] Error 255

So it seems i doesn’t install - and I’m not sure what to do. I
desperately need to get RT, so i’d appreciate any help from others
who might have been able to get it to work

regards

Robert

HFS+ is case preserving but not case sensitive. It’ll work better on a
UFS partition.On Thu, Sep 19, 2002 at 08:58:13PM -0400, Robert Guerra wrote:

I recently upgraded to Mac OS X 10.2 (aka. Jaguar) and have been
struggling for the good part of the last 2 days to get RT (rt-2-0-14)
up and running on my machine.

I can get all the dependencies installed, however when I install RT,
I get the following errors:

Congratulations. RT has been upgraded. You should now check-over
/Users/rt/etc/config.pm for any necessary site customization. Additionally,
you should update RT’s system database objects by running
/Users/rt/etc/insertdata
where is the version of RT you’re upgrading from.
/usr/bin/perl -I//Users/rt/etc -I//Users/rt/lib //Users/rt/etc/insertdata
Subroutine IsRTAddress redefined at /Users/rt/etc///config.pm line 123.
Subroutine CanonicalizeAddress redefined at /Users/rt/etc///config.pm line
137.
Subroutine LookupExternalUserInfo redefined at
/Users/rt/etc///config.pm line 190.
Global symbol “%Config” requires explicit package name at
/Library/Perl/Errno.pm line 11.
Global symbol “%Config” requires explicit package name at
/Library/Perl/Errno.pm line 12.
BEGIN not safe after errors–compilation aborted at
/Library/Perl/Errno.pm line 145.
Compilation failed in require at /Library/Perl/File/Temp.pm line 127.
BEGIN failed–compilation aborted at /Library/Perl/File/Temp.pm line 127.
Compilation failed in require at /Users/rt/lib///RT/Interface/CLI.pm line
164.
BEGIN failed–compilation aborted at
/Users/rt/lib///RT/Interface/CLI.pm line 164.
Compilation failed in require at //Users/rt/etc/insertdata line 89.
BEGIN failed–compilation aborted at //Users/rt/etc/insertdata line 90.
make: *** [insert] Error 255

So it seems i doesn’t install - and I’m not sure what to do. I
desperately need to get RT, so i’d appreciate any help from others
who might have been able to get it to work

regards

Robert


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