I suppose this host has miconfigured its mail server or UMA. I’m
encountering quite a lot of these. Non the less, I have to dig these up
out of a backup email account and enter them as a comment to the ticket.
- change user’s email to email@example.com
- edit config.pm::CanonicalizeAddress ->
$email =~ s/@\w*.(\w*.\w*)/@$1/
Option 1) is tedious and may fail if there is no dns for hanky.panky.edu
or if user emails from multiple hosts
Option 2) fails for any valid three part email addresses in the system
Do I have any other options? My perl is juvinile but improving.
Or at least can I tweek RT to notify me when someone’s email is not