Strange Problems with "german umlaute"

RT Users
1

Hi there,

ok, i have read a lot about the german umlaute problem, but this problem
drives me crazy.

The German Umlaute works well…in two queues but in another queue not!

OK, i have 3 queues:

RequestTracker (German Umlaute OK)
Auktion (German Umlaute not ok)
Webservice (German Umlaute OK)

All Queues configured in the same way.

i have also 3 /etc/aliases entries:

rt-gen: “|/opt/rt3/bin/rt-mailgate --queue RequestTracker --action
correspond --url http://rt.domain.de”
md-web: “|/opt/rt3/bin/rt-mailgate --queue websites --action
correspond --url http://rt.domain.de”
md-auk: “|/opt/rt3/bin/rt-mailgate --queue auktionen --action
correspond --url http://rt.domain.de”

and also for the fetchmail:

poll pop.domain.de
auth password
proto POP3
user rt is rt-gen@localhost here
pass password
fetchall

poll pop.domain.de
auth password
proto POP3
user webservice is md-web@localhost here
pass password
fetchall
poll pop.domain.de
auth password
proto POP3
user auktion is md-auk@localhost here
pass password
fetchall

The Fetchmail process gets the mail for all users and pipes them into the
correct queues, this works well.

OK, my Environment for LANG looks like: en_US.UTF-8

Now to my problem:

I sent the following Testmail to all accounts:

–snip–Von: HAM MI-IH / Torsten Brumm [torsten.brumm@kuehne-nagel.com]
Gesendet: Mittwoch, 3. Marz 2004 19:08
An: auktion@domain.de
Cc: webservice@domain.de; rt@domain.de
Betreff: Und noch ein Test mit Umlaute: aou AOU ?

aou AOU
–snip–

The Ticket in the Queues Requesttracker and Webservices looks like:

Wed Mar 03 19:17:51 2004 torsten.brumm@kuehne-nagel.com - Ticket created
CC: <webservice@domain.de, rtadmin@domain.de>
Subject: Test mit Umlauten: aou AOU ?
Date: Wed, 3 Mar 2004 19:17:02 +0100
To: auktion@greencircle.de
From: “HAM MI-IH / Torsten Brumm” torsten.brumm@kuehne-nagel.com

aou AOU ?

And in the Auktion Queue:

Wed Mar 03 19:10:03 2004 torsten.brumm@kuehne-nagel.com - Ticket created
CC: <webservice@domain.de, rtadmin@domain.de>
Subject: Und noch ein Test mit Umlauten: aou AOU ?
Date: Wed, 3 Mar 2004 19:08:06 +0100
To: auktion@domain.de
From: “HAM MI-IH / Torsten Brumm” torsten.brumm@kuehne-nagel.com

A$A?A? A?A?A? A?

Any Idea?

Thanks

Torsten