RT Guru’s,
I have been using RT for the last 3 years, and have upgraded with flaw…
Now, for some reason or another I seem to be having a very strange problem. I
have RTFM, and it didn’t give me any clues so that’s why I’m emailing the
list…
Please help…
Here’s the issue.
I’m running RH 7.3 box with a custom perl install 5.6.1 with suid script set
to yes. I installed apache 1.3.26 with mod_perl… all went great and installed
just fine.
I then got the most current version of RT from fsck and it installed without a
glitch.
The problem however is this.
I get
[user@helpdesk]#> ./apachectl configtest
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Fri Jul 19 17:49:34 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 6) line 1.
What;s going on? I’m lost…
Thanks for all your help, in advance… 
Bryant
Unless otherwise expressly stated, this message does not create or vary any
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this e-mail may be confidential and if you have received it in error, please
delete it from your system, destroy any hard copies and telephone the above
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the addressee.
You need to downgrade HTML::Mason to an earlier version. I used the one I
found at http://www.helgrim.com/perlmodules .
(Actually I made a syntactically correct but probably semantically
incorrect fix to that line of code and tried to go on. It wasn’t long
before HTML::Mason told me HTML::Mason::Parser had been deprecated. I even
tried to see if I could remove the die statement from that module, but the
code was gone, too, so I downgraded.)
It’s in the FAQ, although not easy to spot unless you’ve got the error
right in front of you. Wouldn’t hurt to have a note about what versions of
HTML::Mason work right there in the dependencies section, at least until rt
is patched to work with the latest version.
jdb
-----Original Message-----
From: Bryant.Taylor@arc.com [mailto:Bryant.Taylor@arc.com]
Sent: Friday, July 19, 2002 3:50 PM
To: rt-users@lists.fsck.com
Subject: [rt-users] Strange Install Problem
RT Guru’s,
I have been using RT for the last 3 years, and have
upgraded with flaw…
Now, for some reason or another I seem to be having a very
strange problem. I
have RTFM, and it didn’t give me any clues so that’s why I’m
emailing the
list…
Please help…
Here’s the issue.
I’m running RH 7.3 box with a custom perl install 5.6.1 with
suid script set
to yes. I installed apache 1.3.26 with mod_perl… all went
great and installed
just fine.
I then got the most current version of RT from fsck and it
installed without a
glitch.
The problem however is this.
I get
[user@helpdesk]#> ./apachectl configtest
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Fri Jul 19 17:49:34 2002] [error] Global symbol “$m”
requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 6) line 1.
What;s going on? I’m lost…
Thanks for all your help, in advance… 
Bryant
Unless otherwise expressly stated, this message does not
create or vary any
contractual relationship between you and ARC International.
The contents of
this e-mail may be confidential and if you have received it
in error, please
delete it from your system, destroy any hard copies and
telephone the above
number. Incoming e-mails to ARC may be subject to monitoring
other than by
the addressee.
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
Have you read the FAQ? The RT FAQ Manager lives at
http://fsck.com/rtfm
I get
[user@helpdesk]#> ./apachectl configtest
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Fri Jul 19 17:49:34 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 6) line 1.
What;s going on? I’m lost…
I had to uninstall HTML::Mason (actually go to
lib/perl5/etc… and Delete the Mason directory in my case)
and then manually install HTML::Mason 1.02 to get rid of
this problem…
ta
Thomas Akin, CISSP
Director, Southeast Cybercrime Institute
Continuing Education @ Kennesaw State University
takin@kennesaw.edu * www.cybercrime.kennesaw.edu
Blackstone, J. David wrote:
It’s in the FAQ, although not easy to spot unless you’ve got the error
right in front of you. Wouldn’t hurt to have a note about what versions of
HTML::Mason work right there in the dependencies section, at least until rt
is patched to work with the latest version.
The next release (2.0.14) already does have support for HTML::Mason 1.1x.
I got the same issue. It was the version of HTML::Mason, you
should have an old version like 1.0.5. (check www.masonhq.com)
I hope that rt will can use the new version of HTML::Mason soon.
Any date ?
adulauOn Fri, 19 Jul 2002 Bryant.Taylor@arc.com wrote:
RT Guru’s,
I have been using RT for the last 3 years, and have upgraded with flaw…
Now, for some reason or another I seem to be having a very strange problem. I
have RTFM, and it didn’t give me any clues so that’s why I’m emailing the
list…
Please help…
Here’s the issue.
I’m running RH 7.3 box with a custom perl install 5.6.1 with suid script set
to yes. I installed apache 1.3.26 with mod_perl… all went great and installed
just fine.
I then got the most current version of RT from fsck and it installed without a
glitch.
The problem however is this.
I get
[user@helpdesk]#> ./apachectl configtest
Variable “$m” is not imported at /usr/local/rt2/bin/webmux.pl line 94.
[Fri Jul 19 17:49:34 2002] [error] Global symbol “$m” requires explicit
package name at /usr/local/rt2/bin/webmux.pl line 94.
Compilation failed in require at (eval 6) line 1.
What;s going on? I’m lost…
Thanks for all your help, in advance…
Bryant
Unless otherwise expressly stated, this message does not create or vary any
contractual relationship between you and ARC International. The contents of
this e-mail may be confidential and if you have received it in error, please
delete it from your system, destroy any hard copies and telephone the above
number. Incoming e-mails to ARC may be subject to monitoring other than by
the addressee.
rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users
Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
Blackstone, J. David wrote:
It’s in the FAQ, although not easy to spot unless you’ve got the error
right in front of you. Wouldn’t hurt to have a note about what versions of
HTML::Mason work right there in the dependencies section, at least until rt
is patched to work with the latest version.
The next release (2.0.14) already does have support for HTML::Mason 1.1x.
A note about how to have a local version of HTML::Mason (1.05) for RT
versions < 2.0.14 is now in RT/FM.
( Someone asked for an upgraded version of HTML::Mason in our global
installation some weeks ago, and today after restarting the RT httpd
(mysql race condition, feh), the dreaded $m problem hit me. )
Jesse, webmux.pl needs to have the ‘use lib’ lines shifted above the ‘use
HTML::Mason’ lines to keep those with large local lib installations happy
Regards,
Bruce Campbell RIPE
Systems/Network Engineer NCC
www.ripe.net - PGP562C8B1B Operations/Security