Dear Friends,
I am observing a strange crashing of RT installations.
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I have an RT installation of Version 3.6.6 on CentOS Linux scm
2.6.18-53.1.14.el5 #1 SMP Wed Mar 5 11:36:49 EST 2008 i686 i686 i386
GNU/Linux. -
I configure RT with the following options.
./configure --with-web-user=apache --with-web-group=apache -
Following is the apache configuration file.
<VirtualHost *>
ServerName xxx.xxxx.com
#DocumentRoot /opt/rt3/share/html
Alias /rt “/opt/rt3/share/html”
AddDefaultCharset UTF-8this line applies to Apache2+mod_perl2 only
Below line might be incorrect, I had to use:
PerlModule Apache2::compat
mod_perl 2.0.1 from FC4 Linux
PerlModule Apache2::compat
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl<Location /rt>
SetHandler perl-script
PerlHandler RT::Mason
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I restart apache and everything runs normally.
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After sometime, seems randomly apache crashes with the following error
in the Apache error_log .
[Sun Apr 13 07:02:05 2008] [error] Insecure dependency in chdir while
running with -T switch at /usr/lib/perl5/5.8.8/File/Path.pm line
222.\nCompilation failed in require at (eval 2) line 1.\n
[Sun Apr 13 07:02:05 2008] [error] Can’t load Perl file:
/opt/rt3/bin/webmux.pl for server xxx.xxxx.com:0, exiting… -
If I try to start Apache, it fails with the same error.
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At this stage, I delete the RT installation and go back to step 2 and
reinstall RT without any change. -
Once again, it Apache starts smoothly.
I appreciate your help.
Kind regards.
Ravi Verma
Chief Executive Officer
Telecommand Software and Services
3175 Sunset Blvd, Suite 104-B
Rocklin, CA 95677
Phone:9167053261
Fax:9169142008
www.telecommand.com