Still having problems with GD and RT 3.6.0pre1

Thanks to Jesse’s kind advice, I’ve at least figured out that the reason graphing isn’t working is because GD doesn’t have PNG support installed.

But I’ve managed to get GD happy – at least, it CLAIMS it’s happy, has PNG support – and graphing still isn’t working.

Weirder, the RT ‘make testdeps’ says GD is missing still; and if I run ‘make fixdeps’, I get (snipped, of course):

    GD ...MISSING
    Install module GD

Going to read /home/psmith/.cpan/Metadata
Database was generated on Fri, 21 Apr 2006 10:47:17 GMT
GD is up to date (2.32).

Then ‘make fixdeps’ says “SOMETHING WAS MISSING!” at the end again. Same results with/without
export set RT_FIX_DEPS_CMD=cpan
before the ‘make fixdeps’.

Any ideas?

…phsiii

Go to /home/psmith/.cpan/build and rebuild the GD module manually. It
sounds like you recompiled the GD libraries and probably need to
recompile the module.

Phil Smith III wrote:

Thanks to Jesse’s kind advice, I’ve at least figured out that the reason graphing isn’t working is because GD doesn’t have PNG support installed.

But I’ve managed to get GD happy – at least, it CLAIMS it’s happy, has PNG support – and graphing still isn’t working.

Weirder, the RT ‘make testdeps’ says GD is missing still; and if I run ‘make fixdeps’, I get (snipped, of course):

    GD ...MISSING
    Install module GD

Going to read /home/psmith/.cpan/Metadata
Database was generated on Fri, 21 Apr 2006 10:47:17 GMT
GD is up to date (2.32).

Then ‘make fixdeps’ says “SOMETHING WAS MISSING!” at the end again. Same results with/without
export set RT_FIX_DEPS_CMD=cpan
before the ‘make fixdeps’.

Any ideas?

…phsiii


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical: Careers — Best Practical Solutions

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

I am only an egg: how do I ‘rebuild the GD module manually’?

…phsiiiFrom: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: Friday, April 21, 2006 10:14 AM
To: Phil Smith III
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Still having problems with GD and RT 3.6.0pre1

Go to /home/psmith/.cpan/build and rebuild the GD module manually. It
sounds like you recompiled the GD libraries and probably need to
recompile the module.

Phil Smith III wrote:

Thanks to Jesse’s kind advice, I’ve at least figured out that the reason graphing isn’t working is because GD doesn’t have PNG support installed.

But I’ve managed to get GD happy – at least, it CLAIMS it’s happy, has PNG support – and graphing still isn’t working.

Weirder, the RT ‘make testdeps’ says GD is missing still; and if I run ‘make fixdeps’, I get (snipped, of course):

    GD ...MISSING
    Install module GD

Going to read /home/psmith/.cpan/Metadata
Database was generated on Fri, 21 Apr 2006 10:47:17 GMT
GD is up to date (2.32).

Then ‘make fixdeps’ says “SOMETHING WAS MISSING!” at the end again. Same results with/without
export set RT_FIX_DEPS_CMD=cpan
before the ‘make fixdeps’.

Any ideas?

Run cpan shell (or perl -MCPAN -e shell) as root and from shell try next:
cpan> install GD
if it says it’s up to date run
cpan> force test GD
if all tests are OK then run
cpan> force install GDOn 4/21/06, Phil Smith III lists@akphs.com wrote:

I am only an egg: how do I ‘rebuild the GD module manually’?

…phsiii

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: Friday, April 21, 2006 10:14 AM
To: Phil Smith III
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Still having problems with GD and RT 3.6.0pre1

Go to /home/psmith/.cpan/build and rebuild the GD module manually. It
sounds like you recompiled the GD libraries and probably need to
recompile the module.

Phil Smith III wrote:

Thanks to Jesse’s kind advice, I’ve at least figured out that the reason graphing isn’t working is because GD doesn’t have PNG support installed.

But I’ve managed to get GD happy – at least, it CLAIMS it’s happy, has PNG support – and graphing still isn’t working.

Weirder, the RT ‘make testdeps’ says GD is missing still; and if I run ‘make fixdeps’, I get (snipped, of course):

    GD ...MISSING
    Install module GD

Going to read /home/psmith/.cpan/Metadata
Database was generated on Fri, 21 Apr 2006 10:47:17 GMT
GD is up to date (2.32).

Then ‘make fixdeps’ says “SOMETHING WAS MISSING!” at the end again. Same results with/without
export set RT_FIX_DEPS_CMD=cpan
before the ‘make fixdeps’.

Any ideas?


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical: Careers — Best Practical Solutions

Best regards, Ruslan.

Ah. “install GD” says up-to-date; “force test GD” fails:

cpan> force test GD
Running test for module GD
Running make for L/LD/LDS/GD-2.32.tar.gz
WARNING: This key is not certified with a trusted signature!
Primary key fingerprint: 2E66 557A B97C 19C7 91AF 8E20 328D A867 450F 89EC
Signature for /home/psmith/.cpan/sources/authors/id/L/LD/LDS/CHECKSUMS ok
Checksum for /home/psmith/.cpan/sources/authors/id/L/LD/LDS/GD-2.32.tar.gz ok
GD-2.32/
GD-2.32/t/
GD-2.32/t/test.out.3.jpeg
GD-2.32/t/GD.t
GD-2.32/t/tile.jpeg
GD-2.32/t/test.out.4.jpeg
GD-2.32/t/test.out.5.jpeg
GD-2.32/t/test.out.6.jpeg
GD-2.32/t/test.out.7.jpeg
GD-2.32/t/test.out.8.jpeg
GD-2.32/t/test.out.9.jpeg
GD-2.32/t/test.out.3.png-1
GD-2.32/t/Polyline.t
GD-2.32/t/test.out.4.png-1
GD-2.32/t/test.out.4.png-2
GD-2.32/t/test.out.10.png-1
GD-2.32/t/test.out.10.png-2
GD-2.32/t/test.out.10.png-3
GD-2.32/t/test.out.1.png
GD-2.32/t/test.out.2.gif
GD-2.32/t/test.out.2.png
GD-2.32/t/test.out.3.gif
GD-2.32/t/test.out.3.png
GD-2.32/t/test.out.4.gif
GD-2.32/t/test.out.4.png
GD-2.32/t/test.out.5.gif
GD-2.32/t/test.out.5.png
GD-2.32/t/test.out.6.gif
GD-2.32/t/test.out.6.png
GD-2.32/t/test.out.7.gif
GD-2.32/t/test.out.7.png
GD-2.32/t/test.out.8.gif
GD-2.32/t/test.out.8.png
GD-2.32/t/test.out.9.gif
GD-2.32/t/test.out.9.png
GD-2.32/t/test.out.5.png-1
GD-2.32/t/Generic.ttf
GD-2.32/t/test.out.6.png-1
GD-2.32/t/test.out.7.png-1
GD-2.32/t/frog.jpg
GD-2.32/t/frog.xpm
GD-2.32/t/test.out.10.jpeg
GD-2.32/t/test.out.8.png-1
GD-2.32/t/test.out.8.png-2
GD-2.32/t/test.out.8.png-3
GD-2.32/t/test.out.8.png-4
GD-2.32/t/test.out.8.png-5
GD-2.32/t/test.out.8.png-6
GD-2.32/t/tile.gif
GD-2.32/t/tile.png
GD-2.32/t/test.out.2.png-1
GD-2.32/t/test.out.9.png-1
GD-2.32/t/test.out.9.png-2
GD-2.32/t/palettemap.png
GD-2.32/t/test.out.10.gif
GD-2.32/t/test.out.10.png
GD-2.32/t/test.out.2.jpeg
GD-2.32/GD/
GD-2.32/GD/Polygon.pm
GD-2.32/GD/Simple.pm
GD-2.32/GD/Image.pm.PLS
GD-2.32/GD/Polyline.pm
GD-2.32/GD.pm
GD-2.32/GD.xs
GD-2.32/demos/
GD-2.32/demos/brushes.pl
GD-2.32/demos/font_list.png
GD-2.32/demos/fonttest
GD-2.32/demos/polys.pl
GD-2.32/demos/fills.pl
GD-2.32/demos/truetype_test
GD-2.32/demos/shapes.pl
GD-2.32/demos/copies.pl
GD-2.32/demos/ttf.pl
GD-2.32/demos/gd_example.cgi
GD-2.32/demos/tile.png
GD-2.32/demos/polyline.pl
GD-2.32/demos/transform.pl
GD-2.32/qd.pl
GD-2.32/README
GD-2.32/Makefile.PL
GD-2.32/README.QUICKDRAW
GD-2.32/META.yml
GD-2.32/typemap
GD-2.32/bdf_scripts/
GD-2.32/bdf_scripts/README
GD-2.32/bdf_scripts/bdf2gdfont.PLS
GD-2.32/bdf_scripts/bdftogd
GD-2.32/bdf_scripts/bdf2gdfont.pl
GD-2.32/README.unix
GD-2.32/ChangeLog
GD-2.32/MANIFEST
Removing previously used /home/psmith/.cpan/build/GD-2.32
Package came without SIGNATURE

CPAN.pm: Going to build L/LD/LDS/GD-2.32.tar.gz

NOTICE: This module requires libgd 2.0.28 or higher.
it will NOT work with earlier versions. If you are getting
compile or link errors, then please get and install a new
version of libgd from www.boutell.com. Do NOT ask Lincoln
for help until you try this.

    If you are using Math::Trig 1.01 or lower, it has a bug that
    causes a "prerequisite not found" warning to be issued.  You may
    safely ignore this warning.

    Type perl Makefile.PL -h for command-line option summary

Configuring for libgd version 2.0.33.
Included Features: GD_JPEG GD_PNG GD_GIF GD_UNCLOSEDPOLY GD_ANIMGIF GD_FTCIRCLE VERSION_33
GD library used from: /usr/local

If you experience compile problems, please check the @INC, @LIBPATH and @LIBS
arrays defined in Makefile.PL and manually adjust, if necessary.

Checking if your kit is complete…
Looks good
Writing Makefile for GD
/usr/bin/perl “-Iblib/arch” “-Iblib/lib” GD/Image.pm.PLS GD/Image.pm
Extracting Image.pm (with variable substitutions)
cp GD/Polyline.pm blib/lib/GD/Polyline.pm
cp qd.pl blib/lib/qd.pl
cp GD/Image.pm blib/lib/GD/Image.pm
cp GD.pm blib/lib/GD.pm
AutoSplitting blib/lib/GD.pm (blib/lib/auto/GD)
cp GD/Simple.pm blib/lib/GD/Simple.pm
cp GD/Polygon.pm blib/lib/GD/Polygon.pm
/usr/bin/perl /usr/lib/perl5/5.8.5/ExtUtils/xsubpp -typemap /usr/lib/perl5/5.8.5/ExtUtils/typemap -typemap typemap GD.xs > GD.xsc && mv GD.xsc GD.c
gcc -c -I/usr/local/include -D_REENTRANT -D_GNU_SOURCE -DTHREADS_HAVE_PIDS -DDEBUGGING -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O2 -g -pipe -m32 -march=i386 -mtune=pentium4 -DVERSION="2.32" -DXS_VERSION="2.32" -fPIC “-I/usr/lib/perl5/5.8.5/i386-linux-thread-multi/CORE” -DHAVE_JPEG -DHAVE_FT -DHAVE_GIF -DHAVE_PNG -DHAVE_ANIMGIF -DVERSION_33 -DHAVE_UNCLOSEDPOLY -DHAVE_FTCIRCLE GD.c
Running Mkbootstrap for GD ()
chmod 644 GD.bs
rm -f blib/arch/auto/GD/GD.so
gcc -shared -L/usr/local/lib GD.o -o blib/arch/auto/GD/GD.so -L/usr/lib -L/usr/local/lib -ljpeg -lpng12 -lz -lm -lgd
chmod 755 blib/arch/auto/GD/GD.so
cp GD.bs blib/arch/auto/GD/GD.bs
chmod 644 blib/arch/auto/GD/GD.bs
cp bdf_scripts/bdf2gdfont.pl blib/script/bdf2gdfont.pl
/usr/bin/perl “-MExtUtils::MY” -e “MY->fixin(shift)” blib/script/bdf2gdfont.pl
Manifying blib/man1/bdf2gdfont.pl.1
Manifying blib/man3/GD::Polyline.3pm
Manifying blib/man3/GD::Image.3pm
Manifying blib/man3/GD::Simple.3pm
Manifying blib/man3/GD.3pm
Manifying blib/man3/GD::Polygon.3pm
/usr/bin/make – OK
Running make test
PERL_DL_NONLAZY=1 /usr/bin/perl “-MExtUtils::Command::MM” “-e” “test_harness(0, ‘blib/lib’, ‘blib/arch’)” t/*.t
t/GD…Can’t load ‘./blib/arch/auto/GD/GD.so’ for module GD: /usr/lib/libgd.so.2: undefined symbol: overflow2 at /usr/lib/perl5/5.8.5/i386-linux-thread-multi/DynaLoader.pm line 230.
at t/GD.t line 14
Compilation failed in require at t/GD.t line 14.
BEGIN failed–compilation aborted at t/GD.t line 14.
t/GD…dubious
Test returned status 255 (wstat 65280, 0xff00)
DIED. FAILED tests 1-12
Failed 12/12 tests, 0.00% okay
t/Polyline…Can’t load ‘/home/psmith/.cpan/build/GD-2.32/blib/arch/auto/GD/GD.so’ for module GD: /usr/lib/libgd.so.2: undefined symbol: overflow2 at /usr/lib/perl5/5.8.5/i386-linux-thread-multi/DynaLoader.pm line 230.
at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45
Compilation failed in require at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45.
BEGIN failed–compilation aborted at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45.
Compilation failed in require at t/Polyline.t line 10.
BEGIN failed–compilation aborted at t/Polyline.t line 10.
t/Polyline…dubious
Test returned status 255 (wstat 65280, 0xff00)
DIED. FAILED test 1
Failed 1/1 tests, 0.00% okay
Failed Test Stat Wstat Total Fail Failed List of Failed
t/GD.t 255 65280 12 23 191.67% 1-12
t/Polyline.t 255 65280 1 2 200.00% 1
Failed 2/2 test scripts, 0.00% okay. 13/13 subtests failed, 0.00% okay.
make: *** [test_dynamic] Error 255
/usr/bin/make test – NOT OK
Failed during this command:
LDS/GD-2.32.tar.gz : make_test NOFrom: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Friday, April 21, 2006 2:35 PM
To: Phil Smith III
Cc: Drew Barnes; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Still having problems with GD and RT 3.6.0pre1

Run cpan shell (or perl -MCPAN -e shell) as root and from shell try next:
cpan> install GD
if it says it’s up to date run
cpan> force test GD
if all tests are OK then run
cpan> force install GD

Try this:

cd to /home/psmith/.cpan/build/GD-2.32
perl Makefile.pl
make
make test
make install

Phil Smith III wrote:

Ah. “install GD” says up-to-date; “force test GD” fails:

cpan> force test GD
Running test for module GD
Running make for L/LD/LDS/GD-2.32.tar.gz
WARNING: This key is not certified with a trusted signature!
Primary key fingerprint: 2E66 557A B97C 19C7 91AF 8E20 328D A867 450F 89EC
Signature for /home/psmith/.cpan/sources/authors/id/L/LD/LDS/CHECKSUMS ok
Checksum for /home/psmith/.cpan/sources/authors/id/L/LD/LDS/GD-2.32.tar.gz ok
GD-2.32/
GD-2.32/t/
GD-2.32/t/test.out.3.jpeg
GD-2.32/t/GD.t
GD-2.32/t/tile.jpeg
GD-2.32/t/test.out.4.jpeg
GD-2.32/t/test.out.5.jpeg
GD-2.32/t/test.out.6.jpeg
GD-2.32/t/test.out.7.jpeg
GD-2.32/t/test.out.8.jpeg
GD-2.32/t/test.out.9.jpeg
GD-2.32/t/test.out.3.png-1
GD-2.32/t/Polyline.t
GD-2.32/t/test.out.4.png-1
GD-2.32/t/test.out.4.png-2
GD-2.32/t/test.out.10.png-1
GD-2.32/t/test.out.10.png-2
GD-2.32/t/test.out.10.png-3
GD-2.32/t/test.out.1.png
GD-2.32/t/test.out.2.gif
GD-2.32/t/test.out.2.png
GD-2.32/t/test.out.3.gif
GD-2.32/t/test.out.3.png
GD-2.32/t/test.out.4.gif
GD-2.32/t/test.out.4.png
GD-2.32/t/test.out.5.gif
GD-2.32/t/test.out.5.png
GD-2.32/t/test.out.6.gif
GD-2.32/t/test.out.6.png
GD-2.32/t/test.out.7.gif
GD-2.32/t/test.out.7.png
GD-2.32/t/test.out.8.gif
GD-2.32/t/test.out.8.png
GD-2.32/t/test.out.9.gif
GD-2.32/t/test.out.9.png
GD-2.32/t/test.out.5.png-1
GD-2.32/t/Generic.ttf
GD-2.32/t/test.out.6.png-1
GD-2.32/t/test.out.7.png-1
GD-2.32/t/frog.jpg
GD-2.32/t/frog.xpm
GD-2.32/t/test.out.10.jpeg
GD-2.32/t/test.out.8.png-1
GD-2.32/t/test.out.8.png-2
GD-2.32/t/test.out.8.png-3
GD-2.32/t/test.out.8.png-4
GD-2.32/t/test.out.8.png-5
GD-2.32/t/test.out.8.png-6
GD-2.32/t/tile.gif
GD-2.32/t/tile.png
GD-2.32/t/test.out.2.png-1
GD-2.32/t/test.out.9.png-1
GD-2.32/t/test.out.9.png-2
GD-2.32/t/palettemap.png
GD-2.32/t/test.out.10.gif
GD-2.32/t/test.out.10.png
GD-2.32/t/test.out.2.jpeg
GD-2.32/GD/
GD-2.32/GD/Polygon.pm
GD-2.32/GD/Simple.pm
GD-2.32/GD/Image.pm.PLS
GD-2.32/GD/Polyline.pm
GD-2.32/GD.pm
GD-2.32/GD.xs
GD-2.32/demos/
GD-2.32/demos/brushes.pl
GD-2.32/demos/font_list.png
GD-2.32/demos/fonttest
GD-2.32/demos/polys.pl
GD-2.32/demos/fills.pl
GD-2.32/demos/truetype_test
GD-2.32/demos/shapes.pl
GD-2.32/demos/copies.pl
GD-2.32/demos/ttf.pl
GD-2.32/demos/gd_example.cgi
GD-2.32/demos/tile.png
GD-2.32/demos/polyline.pl
GD-2.32/demos/transform.pl
GD-2.32/qd.pl
GD-2.32/README
GD-2.32/Makefile.PL
GD-2.32/README.QUICKDRAW
GD-2.32/META.yml
GD-2.32/typemap
GD-2.32/bdf_scripts/
GD-2.32/bdf_scripts/README
GD-2.32/bdf_scripts/bdf2gdfont.PLS
GD-2.32/bdf_scripts/bdftogd
GD-2.32/bdf_scripts/bdf2gdfont.pl
GD-2.32/README.unix
GD-2.32/ChangeLog
GD-2.32/MANIFEST
Removing previously used /home/psmith/.cpan/build/GD-2.32
Package came without SIGNATURE

CPAN.pm: Going to build L/LD/LDS/GD-2.32.tar.gz

NOTICE: This module requires libgd 2.0.28 or higher.
it will NOT work with earlier versions. If you are getting
compile or link errors, then please get and install a new
version of libgd from www.boutell.com. Do NOT ask Lincoln
for help until you try this.

    If you are using Math::Trig 1.01 or lower, it has a bug that
    causes a "prerequisite not found" warning to be issued.  You may
    safely ignore this warning.

    Type perl Makefile.PL -h for command-line option summary

Configuring for libgd version 2.0.33.
Included Features: GD_JPEG GD_PNG GD_GIF GD_UNCLOSEDPOLY GD_ANIMGIF GD_FTCIRCLE VERSION_33
GD library used from: /usr/local

If you experience compile problems, please check the @INC, @LIBPATH and @LIBS
arrays defined in Makefile.PL and manually adjust, if necessary.

Checking if your kit is complete…
Looks good
Writing Makefile for GD
/usr/bin/perl “-Iblib/arch” “-Iblib/lib” GD/Image.pm.PLS GD/Image.pm
Extracting Image.pm (with variable substitutions)
cp GD/Polyline.pm blib/lib/GD/Polyline.pm
cp qd.pl blib/lib/qd.pl
cp GD/Image.pm blib/lib/GD/Image.pm
cp GD.pm blib/lib/GD.pm
AutoSplitting blib/lib/GD.pm (blib/lib/auto/GD)
cp GD/Simple.pm blib/lib/GD/Simple.pm
cp GD/Polygon.pm blib/lib/GD/Polygon.pm
/usr/bin/perl /usr/lib/perl5/5.8.5/ExtUtils/xsubpp -typemap /usr/lib/perl5/5.8.5/ExtUtils/typemap -typemap typemap GD.xs > GD.xsc && mv GD.xsc GD.c
gcc -c -I/usr/local/include -D_REENTRANT -D_GNU_SOURCE -DTHREADS_HAVE_PIDS -DDEBUGGING -fno-strict-aliasing -pipe -I/usr/local/include -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -I/usr/include/gdbm -O2 -g -pipe -m32 -march=i386 -mtune=pentium4 -DVERSION="2.32" -DXS_VERSION="2.32" -fPIC “-I/usr/lib/perl5/5.8.5/i386-linux-thread-multi/CORE” -DHAVE_JPEG -DHAVE_FT -DHAVE_GIF -DHAVE_PNG -DHAVE_ANIMGIF -DVERSION_33 -DHAVE_UNCLOSEDPOLY -DHAVE_FTCIRCLE GD.c
Running Mkbootstrap for GD ()
chmod 644 GD.bs
rm -f blib/arch/auto/GD/GD.so
gcc -shared -L/usr/local/lib GD.o -o blib/arch/auto/GD/GD.so -L/usr/lib -L/usr/local/lib -ljpeg -lpng12 -lz -lm -lgd
chmod 755 blib/arch/auto/GD/GD.so
cp GD.bs blib/arch/auto/GD/GD.bs
chmod 644 blib/arch/auto/GD/GD.bs
cp bdf_scripts/bdf2gdfont.pl blib/script/bdf2gdfont.pl
/usr/bin/perl “-MExtUtils::MY” -e “MY->fixin(shift)” blib/script/bdf2gdfont.pl
Manifying blib/man1/bdf2gdfont.pl.1
Manifying blib/man3/GD::Polyline.3pm
Manifying blib/man3/GD::Image.3pm
Manifying blib/man3/GD::Simple.3pm
Manifying blib/man3/GD.3pm
Manifying blib/man3/GD::Polygon.3pm
/usr/bin/make – OK
Running make test
PERL_DL_NONLAZY=1 /usr/bin/perl “-MExtUtils::Command::MM” “-e” “test_harness(0, ‘blib/lib’, ‘blib/arch’)” t/*.t
t/GD…Can’t load ‘./blib/arch/auto/GD/GD.so’ for module GD: /usr/lib/libgd.so.2: undefined symbol: overflow2 at /usr/lib/perl5/5.8.5/i386-linux-thread-multi/DynaLoader.pm line 230.
at t/GD.t line 14
Compilation failed in require at t/GD.t line 14.
BEGIN failed–compilation aborted at t/GD.t line 14.
t/GD…dubious
Test returned status 255 (wstat 65280, 0xff00)
DIED. FAILED tests 1-12
Failed 12/12 tests, 0.00% okay
t/Polyline…Can’t load ‘/home/psmith/.cpan/build/GD-2.32/blib/arch/auto/GD/GD.so’ for module GD: /usr/lib/libgd.so.2: undefined symbol: overflow2 at /usr/lib/perl5/5.8.5/i386-linux-thread-multi/DynaLoader.pm line 230.
at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45
Compilation failed in require at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45.
BEGIN failed–compilation aborted at /home/psmith/.cpan/build/GD-2.32/blib/lib/GD/Polyline.pm line 45.
Compilation failed in require at t/Polyline.t line 10.
BEGIN failed–compilation aborted at t/Polyline.t line 10.
t/Polyline…dubious
Test returned status 255 (wstat 65280, 0xff00)
DIED. FAILED test 1
Failed 1/1 tests, 0.00% okay
Failed Test Stat Wstat Total Fail Failed List of Failed

t/GD.t 255 65280 12 23 191.67% 1-12
t/Polyline.t 255 65280 1 2 200.00% 1
Failed 2/2 test scripts, 0.00% okay. 13/13 subtests failed, 0.00% okay.
make: *** [test_dynamic] Error 255
/usr/bin/make test – NOT OK
Failed during this command:
LDS/GD-2.32.tar.gz : make_test NO

-----Original Message-----
From: Ruslan Zakirov [mailto:ruslan.zakirov@gmail.com]
Sent: Friday, April 21, 2006 2:35 PM
To: Phil Smith III
Cc: Drew Barnes; rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Still having problems with GD and RT 3.6.0pre1

Run cpan shell (or perl -MCPAN -e shell) as root and from shell try next:
cpan> install GD
if it says it’s up to date run
cpan> force test GD
if all tests are OK then run
cpan> force install GD

I am only an egg: how do I ‘rebuild the GD module manually’?

…phsiii

-----Original Message-----
From: Drew Barnes [mailto:barnesaw@ucrwcu.rwc.uc.edu]
Sent: Friday, April 21, 2006 10:14 AM
To: Phil Smith III
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Still having problems with GD and RT 3.6.0pre1

Go to /home/psmith/.cpan/build and rebuild the GD module manually. It
sounds like you recompiled the GD libraries and probably need to
recompile the module.

Phil Smith III wrote:

Thanks to Jesse’s kind advice, I’ve at least figured out that the reason graphing isn’t working is because GD doesn’t have PNG support installed.

But I’ve managed to get GD happy – at least, it CLAIMS it’s happy, has PNG support – and graphing still isn’t working.

Weirder, the RT ‘make testdeps’ says GD is missing still; and if I run ‘make fixdeps’, I get (snipped, of course):

    GD ...MISSING
    Install module GD

Going to read /home/psmith/.cpan/Metadata
Database was generated on Fri, 21 Apr 2006 10:47:17 GMT
GD is up to date (2.32).

Then ‘make fixdeps’ says “SOMETHING WAS MISSING!” at the end again. Same results with/without
export set RT_FIX_DEPS_CMD=cpan
before the ‘make fixdeps’.

Any ideas?


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Best regards, Ruslan.

Drew Barnes
Applications Analyst
Raymond Walters College
University of Cincinnati

Can you try this patch to RT? It should work with other GD versions

— Chart (revision 12018)
+++ Chart (local)
@@ -76,7 +76,15 @@ while ( my $entry = $tix->Next ) {
}

 my $plot = $chart->plot( [ [@keys], [@values] ] ) or die $chart->error;
  • $r->content_type(‘image/png’);
  • $m->out( $plot->png );
  • if ($plot->can(‘png’) ) {
  •    $r->content_type('image/png');
    
  •    $m->out( $plot->png );
    
  • } elsif ($plot->can(‘gif’)) {
  •    $r->content_type('image/gif');
    
  •    $m->out( $plot->gif );
    
  • } else {
  •    die "Your GD library appears to support neither PNG nor GIF";
    
  • }
    $m->abort();
    </%init>