Hello, I was trying to find some statistic package
that will work with RT 2.0.15. Although I found some
links in the RT documentation/lists archive, none of
the links are active.
Does anyone have a copy of any of those statistics
packages? If it’s not too big, I could receive it as
an attachment.
Thanks!
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You will want to install the RTx::Statistics package. I also am
developing a perl script to email RT reports as well, if you are
interested.
Jason Fenner
jessica six wrote:
Hello, I was trying to find some statistic package
that will work with RT 2.0.15. Although I found some
links in the RT documentation/lists archive, none of
the links are active.
Does anyone have a copy of any of those statistics
packages? If it’s not too big, I could receive it as
an attachment.
Thanks!
Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com
The other solution for you statistic package is programmer an excel
Worksheet by macros, you need ODBC driver for your database of rt3, I
get one because I had to programer it but in spanish for our helpdesk
if you want I can send you.
Greetings from Chile,
PabloOn 3/29/06, Jason Fenner jfenner@vitamix.com wrote:
Oopps!
Yea, failed to notice that they were looking for stats on a legacy RT
system. I agree with you, it probably won’t work.
Kelly F. Hickel wrote:
Well, I kind of doubt that the RT 3 stats package will work with RT
2.0.15, but I’ve been surprised before!