Statitstics for RT2

Hello, I was trying to find some statistic package
that will work with RT 2.0.15. Although I found some
links in the RT documentation/lists archive, none of
the links are active.
Does anyone have a copy of any of those statistics
packages? If it’s not too big, I could receive it as
an attachment.

Thanks!

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Hi Jessica:

Follow this link:

http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

You will want to install the RTx::Statistics package. I also am
developing a perl script to email RT reports as well, if you are interested.

Jason Fenner

jessica six wrote:

Oopps!

:slight_smile:

Yea, failed to notice that they were looking for stats on a legacy RT
system. I agree with you, it probably won’t work.

Kelly F. Hickel wrote:

Well, I kind of doubt that the RT 3 stats package will work with RT
2.0.15, but I’ve been surprised before!

Kelly F. Hickel
Senior Software Architect
MQSoftware, Inc
952.345.8677
kfh@mqsoftware.comFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jason
Fenner
Sent: Wednesday, March 29, 2006 9:13 AM
To: jessica six
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] statitstics for RT2

Hi Jessica:

Follow this link:

http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage

You will want to install the RTx::Statistics package. I also am
developing a perl script to email RT reports as well, if you are
interested.

Jason Fenner

jessica six wrote:

Hello, I was trying to find some statistic package
that will work with RT 2.0.15. Although I found some
links in the RT documentation/lists archive, none of
the links are active.
Does anyone have a copy of any of those statistics
packages? If it’s not too big, I could receive it as
an attachment.

Thanks!


Do You Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com


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Jessica:

The other solution for you statistic package is programmer an excel
Worksheet by macros, you need ODBC driver for your database of rt3, I
get one because I had to programer it but in spanish for our helpdesk
if you want I can send you.

Greetings from Chile,
PabloOn 3/29/06, Jason Fenner jfenner@vitamix.com wrote:

Oopps!

:slight_smile:

Yea, failed to notice that they were looking for stats on a legacy RT
system. I agree with you, it probably won’t work.

Kelly F. Hickel wrote:

Well, I kind of doubt that the RT 3 stats package will work with RT
2.0.15, but I’ve been surprised before!


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Commercial support: sales@bestpractical.com

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We’re hiring! Come hack Perl for Best Practical: http://bestpractical.com/about/jobs.html