our RT handles Tickets for approximately 40 users and 6-8 maintainers;
thus, traffic is quite low. Daily statistics are more or less useless,
as single requests lead to large peaks in the graphs… It would be
great to have “resolved tickets per month/year” and the like in our
In the RT Stats Wishlist, “Parametric time periods” are mentioned as an
"enhancement under investigation".
- Is this what I understand: the option of configuring stats to be
weekly/monthly/yearly rather than daily?
- Does “under investigation” mean that a patch exists which is
investigated to be included in (one of) the next release(s)? If so: Is
there a chance to receive the patch in advance?
Thx & regards
Bastian Friedrich email@example.com
Adress & Fon available on my HP http://www.bastian-friedrich.de/
\ In mathematics or physics, simplifying can be complicated.