Start Page: sorting on multiple fields

RT Users
1

Hi everyone,

How would I go around sorting on multiple fields in my “Tickets Owned”
frame?

Here’s what I want to achieve:

  1. Tickets should be sorted on Priority (as is the case)
  2. All tickets with the same priority should be sorted chronologically
    (at the moment is seems random)

Any suggestions would help.

Regards,

Rehan van der Merwe rehan@nha.co.za
NHA