Stalled requests disappear - is this a problem?

Just changed a request status to stalled, and it disappeared from the
standard queue lists, and was not accounted for on the ‘Home’ page.

ISTM that they should still be visible by default; either counted as
’Open’, or included in their own column in the Quick Search block. The
manual even seems to suggest as much on P19.

When I click on the queue, I would also expect to see stalled items.
Perhaps greyed out or something.

What do other people think?

Philip Warner | ___
Albatross Consulting Pty. Ltd. |----/ -
(A.B.N. 75 008 659 498) | /(@)
Tel: (+61) 0500 83 82 81 | _________
Fax: (+61) 03 5330 3172 | ___________ |
Http://www.rhyme.com.au | / |
| –
___–
PGP key available upon request, | /
and from pgp5.ai.mit.edu:11371 |/

I was pretty confused by the way stalled tickets are handeled as well.
My plan is to add a column to the find new/open/tickets box indicating
the number of stalled items. Hopefully I’ll get around to do that in
the next week or two.

Matt