Spell Check for RT 3.0.10

Duncan_Morgan_GMI · July 19, 2006, 9:00am

Hello,

Is there a spell check plug-in for RT version 3.0.10 ?

Thanks,
Duncan

Alexandr_Ciornii · July 19, 2006, 9:21am

Hello!2006/7/19, Duncan Morgan dmorgan@gmi-mr.com:

Is there a spell check plug-in for RT version 3.0.10 ?
You can use Firefox 2.0beta or external spellcheckers for Firefox
(Aspellfox, Google toolbar). I’ve tried Aspellfox, but it did not work
for me. Google toolbar works normally.

Alexandr Ciornii, http://chorny.net

Joop · July 19, 2006, 11:00am

Hello Duncan

Is there a spell check plug-in for RT version 3.0.10 ?
No, but you can use WBOSS for example. All you need todo is install
aspell-0.6x + a language and modify atleast Update.html but I saw that I
have forgotten Jumbo.html and it might also be useful to edit
Create.html.

I thought that I had put a patch on this list, try to search for WBOSS
and see if it comes up or else I’ll try to make a patch against 3.6 and
I have a patch lying around for 3.4.3

Joop

Joop van de Wege JoopvandeWege@mococo.nl

Duncan_Morgan_GMI · July 19, 2006, 11:10am

Thanks Joop.From: rt-users-bounces@lists.bestpractical.com on behalf of Joop van de Wege
Sent: Wed 7/19/2006 4:00 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Spell Check for RT 3.0.10

Hello Duncan

Is there a spell check plug-in for RT version 3.0.10 ?
No, but you can use WBOSS for example. All you need todo is install
aspell-0.6x + a language and modify atleast Update.html but I saw that I
have forgotten Jumbo.html and it might also be useful to edit
Create.html.

I thought that I had put a patch on this list, try to search for WBOSS
and see if it comes up or else I’ll try to make a patch against 3.6 and
I have a patch lying around for 3.4.3

Joop

Joop van de Wege JoopvandeWege@mococo.nl

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

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Jay_Vlavianos · July 20, 2006, 12:52am

Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem. I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the “Auto Create on email, then set password via
Auto Respond” method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP. Does anyone have any
ideas about how I might accomplish the above?

Thanks!
-Jay

Joachim_Thuau · July 20, 2006, 2:05am

I just went through the step to setup the auth from the wiki, using LDAP.
following all the steps (and now that my exchange and AD are sync’ed
throught the exchange connector), gave me the ability to logon with my AD
password, and have users registered the same way.

If a user send an email, their account is created automatically, and
populated with the right details from AD.
If a user logon using a browser, the same thing happens. As long as exchange
and AD have “sync’ed” data (the connector wasn’t configured properly in our
case, but since it’s there, everything is working beautifully.)

my understanding is that with the LDAP plugin/extension setup, the
authentication happens over LDAP against AD, and the user details (including
emails and stuff) is pulled from AD as well. so when a user sends an email,
an account for that user is created with their AD login (minus the domain).
the password being checked is the one is AD.

So if you look at the auth extension for the ldap in the wiki.

i believe the pages that i looked at are the one linked from there:
http://wiki.bestpractical.com/index.cgi?LDAP

not the one you referenced.

RT3.6, apache 1.3, perl 5.8.8.

Thanks to Jim Meyer. It works for me™.
Jok-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Jay
Vlavianos
Sent: Wednesday, July 19, 2006 5:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] LDAP working, now the next step

Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem. I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the “Auto Create on email, then set password via
Auto Respond” method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP. Does anyone have any
ideas about how I might accomplish the above?

Thanks!
-Jay

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html

Helmuth_Ramirez · July 20, 2006, 12:44pm

What I ended up doing was use the LDAP auth, and I also imported all my
AD user accounts into RT. Since only my end users will send us tickets,
they’ll be the only ones that can create tickets (no autocreate
accounts) which should help avoid spam. With this they can log in and
check their tickets (although we’re not announcing that to our users)
using their AD credentials.-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jay
Vlavianos
Sent: Wednesday, July 19, 2006 8:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] LDAP working, now the next step

Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem. I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the “Auto Create on email, then set password via
Auto Respond” method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP. Does anyone have any
ideas about how I might accomplish the above?

Thanks!
-Jay

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html

Drew_Taylor · July 20, 2006, 2:07pm

Jay,
Please update the Wiki with the Windows 2003 AD information if you
haven’t already done so. I’m curious how your mapping differs from that
on Request Tracker Wiki.

Drew-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Jay
Vlavianos
Sent: Wednesday, July 19, 2006 8:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] LDAP working, now the next step

Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem. I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the “Auto Create on email, then set password via
Auto Respond” method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP. Does anyone have any
ideas about how I might accomplish the above?

Thanks!
-Jay

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com Commercial support:
sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html

eric.valor · July 20, 2006, 6:04pm

Drew:

I tested against 2000 and 2003 with ldapsearch before posting those
settings to Request Tracker Wiki. The
mapping is the same for both.

Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor@daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

: This Space Intentionally Left Blank :

Jay,
Please update the Wiki with the Windows 2003 AD information if you
haven’t already done so. I’m curious how your mapping differs from that
on Request Tracker Wiki.

Drew

Drew_Taylor · July 20, 2006, 7:01pm

Eric,
Thanks for the note. I have Active directory LDAP working here at $work,
but I don’t know if it’s 2000 or 2003. Good to know that MS didn’t make
it more difficult if you upgrade.

DrewFrom: eric.valor@daimlerchrysler.com
[mailto:eric.valor@daimlerchrysler.com]
Sent: Thursday, July 20, 2006 2:04 PM
To: rt-users@lists.bestpractical.com
Cc: Drew Taylor
Subject: Re: [rt-users] LDAP working, now the next step

Drew:

I tested against 2000 and 2003 with ldapsearch before posting those
settings to Request Tracker Wiki. The
mapping is the same for both.

Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor@daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

: This Space Intentionally Left Blank :

Jay,
Please update the Wiki with the Windows 2003 AD information if you
haven’t already done so. I’m curious how your mapping differs from that
on Request Tracker Wiki.

Drew

Jay_Vlavianos · July 20, 2006, 7:05pm

Yeah, its not the mappings at all. It is the permissions for the
directory. Unlike slapd or 2000 AD, 2003 requires an account that had
read permission on the directory server for binding. You can either
hack 2003 AD to allow anonymous access, or create a user to do it.

-JayFrom: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Drew
Taylor
Sent: Thursday, July 20, 2006 12:01 PM
To: eric.valor@daimlerchrysler.com; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] LDAP working, now the next step

Eric,

Thanks for the note. I have Active directory LDAP working here at $work,
but I don’t know if it’s 2000 or 2003. Good to know that MS didn’t make
it more difficult if you upgrade.

Drew

From: eric.valor@daimlerchrysler.com
[mailto:eric.valor@daimlerchrysler.com]
Sent: Thursday, July 20, 2006 2:04 PM
To: rt-users@lists.bestpractical.com
Cc: Drew Taylor
Subject: Re: [rt-users] LDAP working, now the next step

Drew:

I tested against 2000 and 2003 with ldapsearch before posting those
settings to Request Tracker Wiki. The
mapping is the same for both.

Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor@daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

: This Space Intentionally Left Blank :

Jay,
Please update the Wiki with the Windows 2003 AD information if you
haven’t already done so. I’m curious how your mapping differs from that
on Request Tracker Wiki.

Drew

Drew_Taylor · July 20, 2006, 7:32pm

Our sysadmin just created a read-only AD account. No hacking required.

DrewFrom: Jay Vlavianos [mailto:JVlavianos@ecastinc.com]
Sent: Thursday, July 20, 2006 3:05 PM
To: Drew Taylor; eric.valor@daimlerchrysler.com;
rt-users@lists.bestpractical.com
Subject: RE: [rt-users] LDAP working, now the next step

Yeah, its not the mappings at all. It is the permissions for the
directory. Unlike slapd or 2000 AD, 2003 requires an account that had
read permission on the directory server for binding. You can either
hack 2003 AD to allow anonymous access, or create a user to do it.

-Jay

From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Drew
Taylor
Sent: Thursday, July 20, 2006 12:01 PM
To: eric.valor@daimlerchrysler.com; rt-users@lists.bestpractical.com
Subject: RE: [rt-users] LDAP working, now the next step

Eric,

Thanks for the note. I have Active directory LDAP working here at $work,
but I don’t know if it’s 2000 or 2003. Good to know that MS didn’t make
it more difficult if you upgrade.

Drew

From: eric.valor@daimlerchrysler.com
[mailto:eric.valor@daimlerchrysler.com]
Sent: Thursday, July 20, 2006 2:04 PM
To: rt-users@lists.bestpractical.com
Cc: Drew Taylor
Subject: Re: [rt-users] LDAP working, now the next step

Drew:

I tested against 2000 and 2003 with ldapsearch before posting those
settings to Request Tracker Wiki. The
mapping is the same for both.

Eric N. Valor
Information Technology Manager
DaimlerChrysler Research & Technology North America, Inc.
eric.valor@daimlerchrysler.com
1510 Page Mill Road, Palo Alto, CA 94304
CIMS 931-00-00
650-845-2536

: This Space Intentionally Left Blank :

Jay,
Please update the Wiki with the Windows 2003 AD information if you
haven’t already done so. I’m curious how your mapping differs from that
on Request Tracker Wiki.

Drew

Jay_Vlavianos · July 20, 2006, 11:06pm

This was my goof. Thanks Joachim…

Since I had the auto reply template with the password generation script
in place AND LDAP, there was a conflict between the two. Once I removed
the auto reply template changes everything worked perfectly like you
mentioned below.

Thanks again,
-Jay-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Joachim
Thuau
Sent: Wednesday, July 19, 2006 7:05 PM
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] LDAP working, now the next step

I just went through the step to setup the auth from the wiki, using
LDAP.
following all the steps (and now that my exchange and AD are sync’ed
throught the exchange connector), gave me the ability to logon with my
AD
password, and have users registered the same way.

If a user send an email, their account is created automatically, and
populated with the right details from AD.
If a user logon using a browser, the same thing happens. As long as
exchange
and AD have “sync’ed” data (the connector wasn’t configured properly in
our
case, but since it’s there, everything is working beautifully.)

my understanding is that with the LDAP plugin/extension setup, the
authentication happens over LDAP against AD, and the user details
(including
emails and stuff) is pulled from AD as well. so when a user sends an
email,
an account for that user is created with their AD login (minus the
domain).
the password being checked is the one is AD.

So if you look at the auth extension for the ldap in the wiki.

i believe the pages that i looked at are the one linked from there:
http://wiki.bestpractical.com/index.cgi?LDAP

not the one you referenced.

RT3.6, apache 1.3, perl 5.8.8.

Thanks to Jim Meyer. It works for me™.
Jok
-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]On Behalf Of Jay
Vlavianos
Sent: Wednesday, July 19, 2006 5:53 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] LDAP working, now the next step

Hurrah! I got LDAP working with Active Directory using the Mosemann
implementation found on the wiki. It took some tweaking and some trial
and error, but I finally got it working with a Windows 2003 AD server
(which is different than 2000). If anyone is having problems getting
that far, I think I can be a resource for you.

NOW I have a problem. I want people to be able to create tickets
without having an account, but then be able to log into the system and
have those tickets associated with their account (by email).

I am currently using the “Auto Create on email, then set password via
Auto Respond” method, which I will need to turn off. Ideally I can have
a replacement for that process that uses LDAP. Does anyone have any
ideas about how I might accomplish the above?

Thanks!
-Jay

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

We’re hiring! Come hack Perl for Best Practical:
http://bestpractical.com/about/jobs.html