If you do that, it will break the mail gateway. you’ll want to modify
lib/rt/mail/manipulate.pm as well
jesseOn Tue, Jun 06, 2000 at 10:21:57AM -0700, Stephen Hauskins wrote:
My guess would be is to remove the space where I put the “^”
In the file mail.pm approx. line 105
print MAIL "Subject: [$rt::rtname \#". $in_serial_num . "] ($in_queue_id) $
Disclaimer: attempt at your own risk!
It there a way to get rid of the space in the ticket string? I chose to
pollute the name space by using
ECEHELP as the string and I always get a space between the string and
the # sign (e.g. [ECEHELP #n]).
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