Sorting Issue for RT 3.6.1

RT Users
1

Hey Guys,

We are configuring our RT 3.6.1 installed with apt on Debian etch and
are seeing a sorting issue when granting user specific rights.
All of the users are displayed in the as created order instead of user
name order.

Here are two locations where this can be seen:
Configuration->Queues->Select queue->User Rights
Configuration->Custom Fields->Select custom field->User Rights

Has this been changed in the current version?

Thanks for any info,

Keith

2

Keith,

It has done that in every release I have used to date. It should be a simple
fix.

KenOn Thu, Aug 09, 2007 at 10:20:37AM -0500, Schincke, Keith D. (JSC-IT)[MEI] wrote:

Hey Guys,

We are configuring our RT 3.6.1 installed with apt on Debian etch and
are seeing a sorting issue when granting user specific rights.
All of the users are displayed in the as created order instead of user
name order.

Here are two locations where this can be seen:
Configuration->Queues->Select queue->User Rights
Configuration->Custom Fields->Select custom field->User Rights

Has this been changed in the current version?

Thanks for any info,

Keith

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3

Thanks Ken.

I will see if I can write a quick local update that will change the
sorting on these pages.

KeithFrom: Kenneth Marshall [mailto:ktm@rice.edu]
Sent: Thursday, August 09, 2007 10:47 AM
To: Schincke, Keith D. (JSC-IT)[MEI]
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Sorting Issue for RT 3.6.1

Keith,

It has done that in every release I have used to date. It should be a
simple fix.

Ken