a customer of ours seems to have found a small (cosmetical) bug in
RT. When being in a queue overview, sorting by ID
breaks the way Subject:-Lines are displayed in the overview.
While being split across two or more lines when entering the queue,
the Subject is displayed on a single line after sorting, which kind
of messes up the screen, as not enough information is seen while
being in overview.
And only “sort by ID” seems to have this effect on the display.