: Sorting by ID breaks linebreaks in Subject:-Line

RT Developers
1

Hi,

a customer of ours seems to have found a small (cosmetical) bug in
RT. When being in a queue overview, sorting by ID
breaks the way Subject:-Lines are displayed in the overview.

While being split across two or more lines when entering the queue,
the Subject is displayed on a single line after sorting, which kind
of messes up the screen, as not enough information is seen while
being in overview.

Take a look at http://bloatware.de/img/RT-before.jpg and
http://bloatware.de/img/RT-after.jpg for an illustration of this.

And only “sort by ID” seems to have this effect on the display.

Ralph Angenendt
Ralph Angenendt | “Military justice is to justice what military
http://www.letras.de | music is to music”
ra@letras.de | – Groucho Marx

2

Hi,

a customer of ours seems to have found a small (cosmetical) bug in
RT. When being in a queue overview, sorting by ID
breaks the way Subject:-Lines are displayed in the overview.

While being split across two or more lines when entering the queue,
the Subject is displayed on a single line after sorting, which kind
of messes up the screen, as not enough information is seen while
being in overview.

Take a look at http://bloatware.de/img/RT-before.jpg and
http://bloatware.de/img/RT-after.jpg for an illustration of this.

I can’t duplicate it. Have you tried it in multiple browsers? I
suspect it’s a rendering issue. If it does appear in multiple
browsers, take a look at the generated HTML and see if there’s
anything different between the two.

-Rich

Rich Lafferty --------------±----------------------------------------------
Ottawa, Ontario, Canada | Save the Pacific Northwest Tree Octopus!
http://www.lafferty.ca/ | Save The Pacific Northwest Tree Octopus
rich@lafferty.ca -----------±----------------------------------------------

3

Rich Lafferty wrote:> On Wed, Feb 27, 2002 at 02:17:38PM +0100, Ralph Angenendt (ra@letras.de) wrote:

Take a look at http://bloatware.de/img/RT-before.jpg and
http://bloatware.de/img/RT-after.jpg for an illustration of this.

I can’t duplicate it. Have you tried it in multiple browsers? I
suspect it’s a rendering issue. If it does appear in multiple
browsers, take a look at the generated HTML and see if there’s
anything different between the two.

Yeah. That seems to be a generic Netscape problem - all Versions.
MSIE doesn’t have any problems - the generated HTML looks the same.

Ralph
Ralph Angenendt | “Military justice is to justice what military
http://www.letras.de | music is to music”
ra@letras.de | – Groucho Marx